Status: Closed
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Help us make it rightQ: Did you feel that your visit with the provider was time well spent?
A: Mostly yes
Q: Did this family doctor answer all of your questions?
A: Yes
Q: Does this provider answer the phone in a reasonable time when you call?
A: Mostly
Q: Would you recommend this family doctor to others?
A: Yes
Q: Was this family doctor's staff friendly?
A: Not Really
Q: Was this family doctor friendly?
A: Yes
Q: Does this provider adhere to the customer is always right policy?
A: Yes, they listen to all complaints and make every effort to correct the situation.
Q: Did this provider show attention to detail?
A: Yes, I've never had to worry about them missing any important information
Q: Has this provider ever cancelled your appointment on you last minute?...
Dr. Castellanos is excellent at taking care of his patients. He is very knowledgeable, very detailed, listens to the patients carefully and overall just an excellent doctor. I also like the fact that it is a bi-lingual office: English and Spanish. He and the staff made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The...
Q: Does this provider have a good professional reputation within your community?
A: Yes, they are known for being good at what they do
Q: Would you refer this provider to a family or friend?
A: Yes
Q: Was it easy to find parking at this provider's office?
A: Yes, it was convenient
Q: Was this family doctor friendly?
A: Yes
Jose G Castellanos, MD practices as a Family Doctor in COVINA, CA.
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