CarMax

Enjoyable to deal with

Average Rating

80

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

Posted by Used car on March 02, 2014. Brought to you by cars.

service?

Average Rating

60

buying was easy, polite and friendly staff, then after about 2 weeks I noticed alignment, I had to bring in for the 2nd key because when I purchased they didn't have a spare...then brought in for trim that was missing on door handle and alignment..had appointment...they kept for 6 days to "get trim piece"...my car was mine for a month and I haven't been able to drive for a week....I finally get...

Posted by frustrated on May 20, 2013. Brought to you by cars.

Great overall experience

Average Rating

100

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Posted by Ali D. on October 17, 2012. Brought to you by cars.

Not Happy

Average Rating

20

I may have bought a car, but I havent gotten to drive it yet. And I have sat next to other customers who are red in the face screaming that the were sold a LEMON car. I want my money back

Posted by I've reached my limit on April 21, 2012. Brought to you by cars.

GGRRR!!!

Average Rating

20

WORST car buying experience EVER in my LIFE!!! Notice I clicked YES to buying a car.. I may have bought the car, but I have YET to drive it for more than 2 days.. It's been over a month and I still dont have my car. I am going to get my money back

Posted by Patient and Pissed on April 21, 2012. Brought to you by cars.

Additional information is available at www.carmax.com or by contacting Bob Fraiser at (860) 920-6440.

Posted on October 27, 2015. Brought to you by dandb.