Status: Closed
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I purchased a high end bedroom set for my daughter from the store in Boca Raton. I specifically asked if the set was in stock and for estimated delivery dates. The sales person checked and told me everything was in stock and could be delivered before the end of October, it was September. They delivered four of the five pieces on all different delivery dates. If that was not bad enough I am still waiting in December for the actual canopy bed. A sales person called me to let me know it would not be available until sometime at the end of January. I felt it to be unacceptable and asked for a...
Horrible! We purchased almost $18000 worth of patio furniture from these guys. 2 months after we purchased it was delivered. 2 months later 3 of 4 chairs broke. We then returned these chairs to the store where the manager said he would fix it. It is now 3 months later and after 3 calls a week and multible visits the chairs are still in the back of the store. No one to call and address for the corp offices. I would highly suggest that you stay away from Carls Furniture and Carl's Patio. You will regret any purchase from them.
Cons
- no customer service, sell and leave you is their...
i actually had a wonderful experience at carl's in boca, sales people very friendly and try very hard to find what your looking for, you can special order basically anything you want, i found it very easy to get a hold of my sales rep, kids were invited in and they were not like robots, very refreshing, great selection NICOLE MILLER FURNITURE amazing!! GREAT PLACE, GREAT PEOPLE, COMFORTABLE...i recommend trying out this store. CR
Pros
+ selection, ambience, service, friendly, hardworking, parking
Cons
- maybe the lack of a cup of coffee
Horrid customer service--miserably disappointed. Chairs ordered have been delayed shipment by months--repeatedly promised and then retracted. Refuse to sell chairs on salesroom floor as prioritize future sales over completed transactions. Salespeople unavaible to return calls, rude, and unknowledgeable. Strongly caution against purchase from this company.
Cons
- nonexistent customer service, months-delayed delivery
Purchased a lot of furniture from Carls and their selection is pretty good with fair prices (for the quality) but communication (esp. regarding item availability) is lacking... I would suggest Robb & Stucky for high end furniture as an alternative.
Pros
+ Selection, Parking
Cons
- Salespeople wait like vultures at the front door.
Carls Furniture can be found at N Federal Hwy 6650. The following is offered: Interior Design. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Boca Raton there are 82 other Interior Design. An overview can be found here.
Tags
American Drew
American Drew Furniture
Howard Miller
Pulaski Furniture Corporation
Lane Home Furnishings
Custom Draperies, Design, Flooring, Furniture, In Home Decorating, Patio Furniture
American Drew Furniture, Stanley Furniture, Pulaski Furniture Corporation, Hooker Furniture, Clocks, Artistica Furniture, Natuzzi, Howard Miller
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