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Caliber Collision Ctr

Address
2501 W 7th St Fort Worth TX 76107
Phone
(817) 336-2201
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Average Rating
3
Total Reviews
(6)
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Toll Free
(888) 225-4237
Fax
(817) 332-7682

Business Hours

Status: Open

Sunday
Closed
Monday
7:30am-5:30pm
Tuesday
7:30am-5:30pm
Wednesday
7:30am-5:30pm
Thursday
7:30am-5:30pm
Friday
7:30am-5:30pm
Saturday
Closed

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Information about this business (6)

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Founded in 1997, Caliber Collision Centers conducts its business in the collision repair industry. Based in Fort Worth, Texas, the company maintains 75 large-scale, professionally managed collision repair centers throughout California and Texas. In addition to providing a range of collision repair services, it offers assistance for various towing and rental care needs. The firm makes use of...

* Caliber is consistently ranked among the highest customer satisfaction scores in the industry. * The largest collision repair company in the U.S. with more than 120 locations across the Southwest. * Referred by more Insurance Agents than any other collision repair company. * More cars are repaired in our shops every day than anywhere else in America. That's 220,000 cars back on the road per...

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Reviews of this business (13) view all

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YellowBot member reviews (2) view all

YellowBot User
Reviewed Business
Caliber Collision Ctr
Reviewer Name
Samuel Haraldson
Review Date
June 30, 2011
Average Rating
2

Not Impressed

I heard good things and even had a friend refer me but I ended going there because my insurance company would give me a rental for an extended period of time if I used them. Had bad hail damage and was told it would take 3 weeks to fix. We did receive updates and it took about 3.5 wks. We picked it up and as soon as I got home I noticed A)The car was filthy B) There was a mark on the tailgate that wasn't there before C)There was dust/dirt inside the speaker grill in the back seat. We took it back and they fixed it (buffed out mark, cleaned grill, didn't really clean the car). Later that day I got in the passenger side and saw overspray over the front and rear passenger door weather stripping. Probably not a big deal but given that the car was less than a year old I wanted to get it fixed. The representative was borderline rude on the phone like I was asking a favor of her to fix my car ($6,600 worth of damage I figured they should at least do a good job). I'm bringing it back today and it will be the last time I use Caliber, until I find something else that they screwed up.

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YellowBot User
Reviewed Business
Caliber Collision Ctr
Reviewer Name
Danny Aldana
Review Date
October 18, 2010
Average Rating
1

Just horrible

I first heard of caliber because a mechanic from Toyota recommended them, so I decided to give them a try. I had been in my first accident and luckily it was just the bumper. I left the car and waited 4 weeks until they called me, they did call me with updates. I went to go pick up the car and the bumper had "spider webbing" , I noticed it and told the guy that was helping me. He then got defensive and tried to force men, by that I mean rushing mento take the care and get me out of there. The bumper also had a gap where it meets the actual metal of the car. I told the guy "no I can't take it like this, it's not done right" he then continued to try and kick me out showing me paper work and telling me I need to call the insurance company. I was very upset when another employe steped and said he would take care of it.

They called men a week later and told me the car was ready, this time it was all done right, they had to put a new bumper. These guys are just cheap. No; good customer service, my car was dirty when I got it, I had to argue for an hour, they took a long time. Just a horrible experience. Recommend finding a different caliber or different company.

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Other reviews from the web (11) view all

Getting ? worked on.life time warranty.
God is good.

They actually moved to white settlement rd.

New home

Que raro ver un colombiano trabajando antes de amanecer y con lluvia y yo pensé no mas nosotros los mexicanos que trabajamos así jajajaja

Average Rating
100

Great professional employees and work. Quick, and very courteous. Would recommend to anyone.

Business description (3)

Founded in 1997, Caliber Collision Centers conducts its business in the collision repair industry. Based in Fort Worth, Texas, the company maintains 75 large-scale, professionally managed collision repair centers throughout California and Texas. In addition to providing a range of collision repair services, it offers assistance for various towing and rental care needs. The firm makes use of...

Founded in 1997, Caliber is a leader in changing the landscape of the collision repair industry. Caliber has pioneered significant customer service offerings, including a 24/7/365 customer service center and Caliber's Limited Lifetime Warranty on all repairs. Beginning in 1997 through today, Caliber has established 75 large-scale, professionally managed collision repair centers throughout...

At Caliber Collision your satisfaction is more than our goal — it’s our guarantee. That’s because everything we do is geared toward restoring the rhythm of your life. We offer the highest quality customer service, auto body paint, dent, glass, and collision repair. All our work is guaranteed with our written lifetime warranty. Your local Caliber Collision center is here to help today, tomorrow,...

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