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Help us make it rightAfter being denied by my insurance company, I read the reviews and checked with the BBB. Many roofing companies that I looked researched had only been in business for a short period of time (less than 3 years). Surprised that Holden has been in business for nearly 50 years, I gave them a call. Their staff was very courteous and a salesman called me back promptly to make an appointment. After informing him of our situation, we called my insurance company and scheduled another inspection (this time with Holden). Long story short, this time the insurance company agreed that I had damage and agreed to replace my roof. Removing and installing the roof only took ONE DAY! Do yourself a favor and call Holden.
I am very leery when it comes to roofers. That said, I have had a great experience with Holden. I have and will continue to refer Holden Roofing to friends, neighbors and family. They were very professional, prompt and careful with our home during the construction of our roof.
After the recent hail storm, I found myself in need of a new roof. I contacted my insurance company and one of their adjusters came out, looked at my roof and said he did not see any damage. I knew this could not be right because all of my neighbors were having roofs put on! I got the number to Holden Roofing from a sign in my neighbor’s yard and gave them a call. Chad from Holden came out that evening to look at my roof. He met another insurance representative at my home and got my claim approved. Thanks a million Chad and Holden Roofing!
The worst experience of my life in dealing with a contractor. Not only did they do a bad job on my roof. When I complained and wanted them to make the corrections to the roof that were found when I paid for a third party inspector, there salesman threatened me and spoke to me more rudely than I have ever been spoken to in my life. There were problems with the shingles that were not properly installed, a screen that they put a hole in by tossing shingles off the roof into the side of my house, roofing materials that were touching the flues and I wanted fair compensation for the hours I spent cleaning up the mess there crew had left which included hundreds of nails all over my front, back and side yards. When I wanted them to correct their mistakes before payment the salesman started threatening me with putting a lean on our house, and telling me how big of a favor he had done for me by selling me a $15,000 roof. The inspector I hired informed me of how badly I was overcharged and suggested that I contact the Attorney General of Texas because there company had charged me double the amount they should have for the roof I purchased. I wish I would have done my homework instead of choosing this company. I would never again make this mistake again. And I would never recommend them to anyone.
Be sure to read the back of your contract. My salesperson eagerly showed us all the good things about his company but failed miserably to go over the back of the contract where all the things that Holden Roofing is not responsible for is…
My experience with Holden Roofing has been extremely positive. I contacted Holden to inspect the hail damage from a storm occurring earlier this year. During the initial meeting, the sales rep Tony Chiarle explained the whole process with me in detail and was forthright with the contract. After hearing negative comments about Holding Roofing from other competing roofing companies a few days later, I was a little concerned with my choice. I went ahead and trusted Tony with the job since I appreciated how he is straightforward, responsive and professional. Throughout the process of...
Two times in the last 12 years i had to replace my roof. I live in katy texas. Holden roofing has done it again...i could not have ask for a better company. The first roof i had put on was 1999. At that time the crew showed up when they were ask to come as i did not want roofer on my roof in the early morning. I work nights. Holden roofing came and completed the job just as they stated. They cleaned up the yard used this large magnet like roller to roll over my yard to make sure there were no nails left behind! I was so impressed with the work when hail hit my roof again i called holden...
During the early morning hours, when Hurricane Ike roared through Tomball, TX, two very, very large and old trees fell through my roof. Rain poured thorough the holes in the roof. I started calling roofing companies, leaving messages as to the severity of the damage. I even called a roofing company that had previously done work for me. I made dozens of calls but there were not any callbacks. Then Holden Roofing called. I explained my situation. ?We will be out later today,? they told me. It was getting dark, I doubted they were coming and then, there they were. They covered the holes with...
Holden quickly responded after a hail storm hit our area. Our representative came out and shared with us the options they provide and answered all questions and concerns both while he was at our house and after he left. The crew that came to install the new roof was very courteous and worked hard to keep the yard clear of debris, including our fish pond. When the install was completed and the crew left, the only way you could tell they had been there was the beautiful new roof.
Roofing, siding, and sheetmetal work, nsk
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