Status: Closed
Know more about this business than we do? Cool! Please submit any corrections or missing details you may have.
Help us make it rightBridal
Mother of the Bride/Groom
Flowergirl
Bridesmaid
Veils
Accessories & Jewelry
Bridal Shoes
We are a special order shop; however we do have many bridal gowns that are sold off-the-rack.
Premier Houston bridal shop located in The Woodlands, Texas offering a boutique bridal salon experience when selecting your dream wedding dress. Choose from many designer bridal gowns at affordable prices. Bring your wedding party and enjoy the experience
Make your appointment today to preview some of the most elegant, romantic and sophisticated bridal gowns of the current season. Whether its about the fabulous fabric or the stunning silhouette, Brickhouse Bridal is here for you.
DO NOT be fooled by the glitter and sparkle of this shop. First I had my appointment for over a month and they overbooked and asked me to reschedule, I said no, I can't. We went in and tried on dresses, they were supposed to have clippings of the fabric choices, they didn't. When we found out that they were going to charge a $50 surcharge to have a dress sent to KY we told them that my MOH would not be ordering her dress from them (color did not matter since they are all different). I talked to my rep before leaving and she was going to order the dresses that week, October 23rd. December 7th they call me and ask if my MOH was going to call in her order, I repeated my conversation from October and asked if they had ordered the other dresses and she said yes. January 12th I called to see what the status or ETA of the dresses were and the rep said they should be 12 weeks from ordering. I waited until Jan 21 - 12 weeks and that is when they tell me that my dresses were not actually ordered until December 7th! That is 6 weeks later then they were supposed to order the dresses.
They had no idea when the dresses would be in, all they knew is that they would be in around or after the middle of March. ACK - My wedding is April 16th. I wanted the dresses here before February 19th so my girls could get their dresses while they were in town for my bridal shower. Instead of any offer of help they told me "Well your wedding isn't until April 16th." Like that matters, I asked to have my dresses ordered in October. They ended up rushing the dresses, and told me I was lucky my BM's did not get a rush fee, they would not do anything to make up for their mistake, and because they mistakenly gave them a discount they took that back too. My Jr. BM is growing and that was a huge concern for me, the owner did offer to sell me a dress off the rack but it may not be the right dress or color, she actually told me I may need to change things up a bit. What!?!?
Other problems:
-When I kept calling (once a day) they started not answering my calls. When I blocked my number they picked up.
-The lines are busy or they just do not answer.
-They are horrible about returning calls.
-Snotty attitudes of the staff.
-No help when you really need it.
-Do not abide by the prices in their contracts.
All and all I got my dresses and they look great but I got them more than a month later than I should have. The service was horrible and I am happy to not ever have to deal with these people again. The biggest upset is that I turned to them as professionals so I would not have to worry about the dresses and it ended up that all I did was worry and stress about something they were supposed to have a handle on.
Beware- if you try to change your dress order the next morning after the appt. they will slap you with an $800 "restocking fee" on a dress that hasn't even been made/ordered. BUT if you go back in and pick a dress that is $4k, or double the price, that "restocking fee" will suddenly go away!!! Poof- magic! Very poor selection- of course they will tell you "we carry that designer" and then NONE...
I went here today, first let me say all the ladies there were so sweet! I am was in a panic as my wedding is so close and I wanted a certain item. With no appointment, literally calling 10 min before I got there they welcomed me right away and really saved my day. Thank you girls so much!
Kayli helped me find the most beautiful dress. She was so sweet and really took the time to figure out what I wanted. It was a wonderful experience!
Brickhouse was amazing to me! I had my first ever appointment with them and Kayli was amazing! So sweet and helpful! I had a different appointment after Brickhouse and the experience was so different! I would diffidently recommend Brickhouse! It was amazing!
I had an amazing experience at Brickhouse Bridal this morning! Their Bridal Consultant, Sarah Hopkins, was a super woman. She's warm and inviting, and she helped me find the wedding gown and veil of my dreams in under an hour. Their entire staff was very accommodating, and made the whole experience light and fun. I've shopped high and low, but the prices at Brickhouse are the MOST reasonable...
Brickhouse Bridal can be found at Valley Wood Dr 198. The following is offered: Women's Clothing. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Spring there are 14 other Women's Clothing. An overview can be found here.
Since 2003, Brickhouse Bridal has been providing Retail - Bridal Shops from Spring.
Premier Houston bridal shop located in The Woodlands, Texas offering a boutique bridal salon experience when selecting your dream wedding dress. Choose from many designer bridal gowns at affordable prices. Bring your wedding party and enjoy the experience
Our mission is to enable Houston brides to have the experience of their lifetime when purchasing their dream Houston wedding gown We are committed to being the salon that offers the best service and value in a boutique environment
Where the magic begins...
If you don't see your business listed on YellowBot, please add your business listing.
YellowBot wants to get your input! If you have a comment, find a bug or think of something neat we should do, let us know.
© 2007-2026 Solfo, Inc. – All rights reserved