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Bray & Scarff

Address
831 Rockville Pike Rockville MD 20852
Phone
(301) 251-6150
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Average Rating
4
Total Reviews
(56)
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  1. 1 Star
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  4. 4 Stars
  5. 5 Stars
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Contact Us

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Toll Free
(800) 486-3744
Fax
(301) 251-5989

Business Hours

Status: Closed

Sunday
11:00am-5:00pm
Monday
9:00am-8:00pm
Tuesday
9:00am-8:00pm
Wednesday
9:00am-8:00pm
Thursday
9:00am-8:00pm
Friday
9:00am-8:00pm
Saturday
9:00am-7:00pm

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What the community has to say about Bray & Scarff

Information about this business (1)

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Reviews of this business (59) view all

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Overall review sentiment

Score
39%

Top 3 sentiment words

salesmen
Count
1
Score
100%
service
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2
Score
0%
service department
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1
Score
0%

Overall review sentiment

Score
39%

Rating distribution

5 stars
31
4 stars
10
3 stars
2
2 stars
6
1 star
7
No rating
4
See more reputation details

YellowBot member reviews (1)

Reviewed Business
Bray & Scarff
Reviewer Name
EJGrammer
Review Date
December 04, 2007
Average Rating
1

Months of non-repair

In Dec 2006 we bought from Bray & Scarff a fridge with water & ice dispenser in the door. Putting aside other issues, in Aug 2007 the ice dispenser began to leak whenever used. The first service person ordered a new dispenser part. In Sept, they said they needed a new door. In Oct, they said they got the wrong door. In Dec 2007, with the warranty running out, I tried calling them again. Have not connected.
Do a web search for Bray & Scarff--my story is typical. So much for their slogan about getting it right the first time.

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Editorial reviews from the web (1)

Nesters who are "in the market for appliances" or "thinking of remodeling" the whole kitchen give "high marks for quality" to these showrooms where an "abundant" selection and handy delivery and installation options can mean they're "easier to work with than a big-box store"; still, some bray you'll find "better prices elsewhere", and opinions vary on service ("helpful" vs. "could use a little...

Other reviews from the web (58) view all

Average Rating
80

First, the positive....Tommy Y. in the Rockville store is AMAZING! My husband and I were so incredibly impressed with his knowledge of wall ovens. Right off the bat, he gave us so much info on...

Average Rating
60

UPDATE #2: Bray and Scarff and the service warranty company came to an agreement to replace our fridge. My husband and I went to their Sterling store and worked with the same salesman that we...

Average Rating
20

Like many others, I was tired of big box chains and shopped at Bray and Scarff for appliances. Unfortunately, I have to recommend that you NOT BOTHER to go out of your way to patronize Bray and...

Average Rating
40

My mom used Bray and Scarff for many years and thought they were a respectable company. So we chose to pay a little extra to get our dishwasher from them and get it installed, rather than just...

Scheduling service is a nightmare

Average Rating
30

This store adheres to the old fashion " we'll come sometime in a 3 hour window." which is difficult for working people. I had to cancel one of those appointments due to work issue that arose at the last minute and it has taken me several weeks to get this rescheduled. I call the scheduling center daily, get a message that all operators are busy, and wait and wait and eventually the call...

Business description (6) view all

Bray & Scarff can be found at Rockville Pike 831. The following is offered: Appliances. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Rockville there are 14 other Appliances. An overview can be found here.

Bray & Scarff provides HVAC services in Rockville. Call them at 301-251-6150 for more details.

Every department of every Bray and Scarff location has been staffed by friendly, knowledgeable employees determined to offer the very best prices and service in the area. Visit the location nearest you to explore our outstanding selection of quality products and services. You’ll be glad you did!

GE, ASKO, Amana, Maytag, Next Day Delivery Available, Thermador, Viking, Whirlpool, Wolf, Jenn Air, Installation & Removals, Bosch, Kitchen Aid, Sub Zero, Installation, Gas & Electric Ranges, Dishwashers, Design, Bosh, Bray & Scarff, Appliance Discounters, Air Conditioners From Sub Zero, 6 Months, Jenn-Air, KitchenAid, Microwaves, No Interest, No Payments, Removals, Sales, Service, Washers &...

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