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Bob & Al's Tires

Address
106 N Mount Vernon Ave San Bernardino CA 92410
Phone
(909) 885-3759
locations.autovalue.com
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Average Rating
4
Total Reviews
(22)
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  1. 1 Star
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  5. 5 Stars
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Fax
(909) 885-3779

Business Hours

Status: Closed

Sunday
8:00am-5:00pm
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
8:00am-5:00pm

Payment Methods

  • Visa
  • MasterCard

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What the community has to say about Bob & Al's Tires

Information about this business (3)

Automotive Repair in San Bernardino, CA.

Bob and Al's Tires located at 106 N Mount Vernon Avenue in San Bernardino, CA services vehicles for Alignment Repair, Auto Repair, Brake Repair, Retail Tire, Tire Balancing, Tire Changes, Tire Repair. Call (909) 885-3759 to book an appointment or to hear more about the services of Bob and Al's Tires.

We offer personal services for your fleet. Specializing in commercial truck and trailer service, our team of technicians can assess common mechanical problems that affect your tire wear and drive performance. Monthly inspections will keep your fleet up and running safely without damages that could cost in the long run. We carry new and used tires in stock with name brands including,...

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Reviews of this business (25) view all

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Overall review sentiment

Score
54%

Top 3 sentiment words

working order
Count
2
Score
100%
pads
Count
2
Score
50%
character
Count
1
Score
0%

Overall review sentiment

Score
54%

Rating distribution

5 stars
16
4 stars
2
3 stars
0
2 stars
0
1 star
4
No rating
3
See more reputation details

YellowBot member reviews (1)

YellowBot User
Reviewed Business
Bob & Al's Tires
Reviewer Name
Scybertek
Review Date
January 18, 2012
Average Rating
1

Terrible Service

On 12/20/11 I took my 2005 Nissan Maxima in for repair to the braking system. I was told upon inspection of my vehicle that the issue was warped rotors and bad pads on the front; the rear brakes were deemed to be in good working order with good pads. I was quoted a price for the work which I found acceptable and asked them to proceed with the work. The work was completed within the day and I paid for the work.
The car needed some unrelated work which could not be done by this shop so I took it the following day to get those repairs done at another shop, the car was only driven home and to the shop for the motor work. I got the car back on 12/23/11 and noticed that the brakes were still shuddering when stopping. I called Bob & Al's on 12/26/11 after the holiday to make arrangements to get the brakes checked but I got a recording that they would be closed until 1/3/12.
I contacted Bob & Al's on December 10th in person and I was asked to bring it later that week which I did 1/13/12. They kept it all day and said the front disks were warped again and that I was to blame for driving the car hard, I explained that I had barely driven the car and I tried to contact them on the 26th but they were closed. They turned the rotors, but when he took it for a road test the same issue was there. I was asked to bring it back for troubleshooting on 1/18/12 which I did. They stated that the issue was now the rear rotors that were very warped and they would have to be turned, which would cost me 75.00. I told them to proceed but was not happy. I got to their shop at 4:30pm and asked the Owner how this was missed the first time and second time? He said there was no way he could know that just by looking at the rear brakes. Then he got belligerent and said he was bothered by my questions and that if I thought he was cheating me I could go F*ck myself and that he did not need my F*cking business or my money. He threw my keys at me and told me to get the F*ck off his property. I was shocked at his behavior. I left. I would never go back.

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Other reviews from the web (24) view all

Average Rating
100

Not much to look at but for prices, selection, quality and professional friendliness you will not find better. Bob passed away some time back and Al Sr retired but Jr has not missed a beat and is...

Average Rating
100

My truck needed 4 new tires and this is the ONLY honest place that comes to mind everytime. Jr makes everyone feel welcome and makes sure your happy with price or work needed to be done before...

Business description (2)

We offer personal services for your fleet. Specializing in commercial truck and trailer service, our team of technicians can assess common mechanical problems that affect your tire wear and drive performance. Monthly inspections will keep your fleet up and running safely without damages that could cost in the long run. We carry new and used tires in stock with name brands including,...

Automotive Repair in San Bernardino, CA.

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