Status: Closed
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Help us make it rightFind large bird cages, parrot cages, small bird cages, bird aviaries and stainless steel bird cages and bird supplies at Bird Cages 4 Less!
After ordering a cage from Birdcages4less, I was sent a different and less expensive cage than I ordered AND it was DEFECTIVE--two cage sides were machine welded together making the cage unusable. I reported this issue to Birdcages4les (Shelley Dillen) with documentation and she promised in writing that they would pick up the cage and give me a "FULL refund once she verified that the shipping service had the cage in their possession." After the cage was picked up from my residence, I emailed Shelley and gave her tracking verification. THEN she changed her story saying "I did forward all of your email to our mgmt. team, they responded that the cage has to be received at our warehouse, inspected then the FULL refund will be issued." I put in a dispute with my credit card company. 60 days later still no contact or refund. Finally when I do hear my credit card company, Fred Elabed claims WE damaged the cage and would only refund $137 of a $649.95 charge.
This is a negative report on Bird Cages 4 Less in Tempe, Arizona. We are NOT EVEN located in Tempe, Arizona.e This customer has the wrong company. Thanks,Bird Cages 4 Less
Slow to ship after charging credit card, defective cages and no guarantees, and worst customer service. I would NOT recommend.
This bird cage came in a flat box and when I went to assemble it many of the parts were bent out of shape. The bars were flimsy (I ordered the 1/2 inch bar spacing and the bars were much less than the stated 2.5 mm). The instructions were very bad and after struggling to assemble the cage, several clips we out of place and a great deal of paint was chipped off (no touch up paint included). ...
Today is 12/2/11. I ordered this cage on 10/13/11. The cage arrived the following week.
Problem # 1:
When my father was ready to assemble the cage, there were not enough bolts and nuts. The assembly instructions - which are poor - state that 12 would be included. Our shipment came with only 9. Also, the perch that was included with the cage was marred with black on one end. I spoke...
Bird Cages 4 Less serves Tempe, AZ and is located in the 85281 ZIP code. Bird Cages 4 Less falls under the following categories: birds & bird supplies retail, pet supplies & pets retail.
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