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Big Mama's & Papa's Pizzeria

Address
5219 Lankershim Blvd North Hollywood CA 91601
Phone
(818) 766-2660
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Average Rating
3
Total Reviews
(25)
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  4. 4 Stars
  5. 5 Stars
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Contact Us

Email the business

Toll Free
(888) 974-9928
Fax
(818) 753-0273

Business Hours

Status: Closed

Sunday
11:00am-10:00pm
Monday
11:00am-10:00pm
Tuesday
11:00am-10:00pm
Wednesday
11:00am-10:00pm
Thursday
11:00am-10:00pm
Friday
11:00am-11:00pm
Saturday
11:00am-11:00pm

Additional Info

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What the community has to say about Big Mama's & Papa's Pizzeria

Information about this business (4)

Home made Pizza, Pasta, and Sandwiches. Just like Momma used to make! Located in North Hollywood

Ken White had a vision for a restaurant to serve the needs of small town USA. Together Ken and Richard Garland, a business partner, achieved that vision when they founded Papa's Pizza To-Go in January 1986. Papa's Pizza started as a minimal investment in a modular unit on a vacant lot in McCaysville, GA. Success was apparent when customers lined up to purchase the unique pizza. Ken's retail...

Big Mama's and Papa's Pizzeria™ serves up freshly prepared homemade Italian favorites using the highest quality ingredients and Real California Cheese. Our menu has something for everyone. We offer a large selection of salads, sandwiches, pastas, and dressings.

Reviews of this business (34) view all

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Overall review sentiment

Score
70%

Top 3 sentiment words

customer
Count
2
Score
100%
pizza
Count
2
Score
100%
owner
Count
1
Score
0%

Overall review sentiment

Score
70%

Rating distribution

5 stars
8
4 stars
2
3 stars
2
2 stars
3
1 star
10
No rating
9
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YellowBot member reviews (1) view all

Reviewed Business
Big Mama's & Papa's Pizzeria
Reviewer Name
Jackie
Review Date
August 25, 2009
Average Rating
1

The customer isn't always right

I walked to this shotty establishment with my cousin because it was close to his house and I had been there before. The pizza was good, it's a shame this time made me never want to go back. The "girl" behind the counter could not make eye contact with me when I requested a side of oregano with my slice, obviously I knew it wasn't on the tables and had to ask for it. "She" sold us the slices and when "she" brought them to the table, I said, "hey, can I still get that side of oregano?" "She" said she couldn't because the owner was there. *Note* if you are afraid of your boss, maybe you should work somewhere where you aren't. I asked to talk to somebody about me not being able to enjoy my slice without proper ingredients. The owner, a man who was physically not well, said that I should just eat my slice. GREAT CUSTOMER SERVICE. I asked for my money back and he said, "why did you come here then?" Thinking in my head, FOR A SLICE OF PIZZA. He could have at least pretended to be from the East Coast, I may have respected his business decision more.

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Other reviews from the web (33) view all

Average Rating
100

This pizzeria does a very great job. It's been a long time that I order pizza from here, I like it very much, it has the best customer service that I have ever seen, delivery is very fast, delivery drivers are very friendly, and the pizza is very delicious. I suggest every one to do orders from this pizzeria.Thank you!!!

Average Rating
20

The lowest I can give them is one star, horrible customer service! Snack night for my son's baseball team the driver arrived 13 minutes late after I confirmed the arrival time multiple times. It's a team of eight-year-olds and when the game ends the snack needs to be there or they leave right away because it's …

Average Rating
20

The delivery guy walks up to my door, hands me the pizzas, and turns around and walks away. Never uttering a single word. Like he was mad I ordered the...

Average Rating
40

Mediocre, run of the mill. I had the 2 egg gondola, I asked for the egg well done. Egg was not well done and the topping portions were skimpy. A bit...

Average Rating
40

So disappointing... I love their pizza, but not enough to deal with their terrible customer service, and mess ups...I ordered an XL pizza, half sausage,...

Business description (3)

Big Mama’s & Papa’s Pizzeria a Southern, CA pizza chain with 19 locations throughout the Los Angeles area serving Restaurant Food in a Box with 8 different pizza sizes and over 20 different specialty pizza’s. Our menu also includes fresh salads, pastas, appetizers, sandwiches; egg gondola shaped pizzas, calzone’s as well as gluten free pizza. Our locations cater to dine in, carryout, &...

Big Mama's & Papa's Pizzeria can be found at Lankershim Blvd 5219. The following is offered: Pizza. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In North Hollywood there are 6 other Pizza. An overview can be found here.

A slice from Big Mama's & Papa's Pizzeria is, as they say, "equal to three regular pizza slices." The massive pieces are popular with locals on lunch break. Whole pie sizes range from the 10-inch Mini Papa all the way to the 36-inch Big Papa's. Choices include good old cheese and tomato sauce to more exotic selections such as the presto chicken pizza and the Mexican pizza. Big Mama's & Papa's...

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