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Best Buy

Address
8755 N Port Washington Rd Fox Point WI 53217
Phone
(414) 540-6353
bestbuy.com
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Average Rating
3
Total Reviews
(24)
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Toll Free
(877) 211-9810

Business Hours

Status: Closed

Sunday
11:00am-7:00pm
Monday
10:00am-9:00pm
Tuesday
10:00am-9:00pm
Wednesday
10:00am-9:00pm
Thursday
10:00am-9:00pm
Friday
10:00am-10:00pm
Saturday
10:00am-10:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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What the community has to say about Best Buy

Information about this business (6)

Computer setup and services, plus home theater, and appliance. Schedule a time to drop-off or pick-up your repair at our website.

We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason and we have the highwaters to prove it. Our Guarantee We want to delight and surprise our customers, in a good way. So if you're not...

Best Buy located at 8755 N Port Washington Road in Milwaukee, WI services vehicles for Audio and Video Installation. Call (888) 350-4970 to book an appointment or to hear more about the services of Best Buy.

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Reviews of this business (30) view all

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YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
Best Buy
Reviewer Name
Kung Genius
Review Date
September 27, 2008
Average Rating
1

Terrible Geek Squad Service

I brought my customize computer in for a diagnostic last Friday, paid in advance $73.56 (mind you), and less than a day later (Sat. morning) they call for me to pick up my computer. Went to pick it up and the neophyte tech said that they don't know what the problem is other than it is bad mother board. The tech did not offer any thing else and told me to sign to have my computer release. I signed, wanted to take my needed computer to have another shop fix the problem. Since I am unemployed and need the computer to look for a job. I called EVGA, got the mother board replacement, several days later re-installed the computer and the same problem presence. Call BEST BUY's Geek Squad but they want to charge another fee for diagnostic, WTF! I took my computer to PC-Tech in Kenosha the same day my re-placement motherboard came from EVGA. I insisted PC-Tech to give me answer by tonight so I can ask BEST BUY for my refund. YES, PC-TECH delivery and they said it was a bad power supply. No way can BEST BUY diagnose anytime if they did not switch the power supply. Call BEST BUY, got the run around when I mention refund because the Geek Squad did not do anything. I politely told that I was unemployed, yes I was calm then. Talk to the tech Vance and waited 10 minutes to get the manager. Then another tech Chris, pose as the manager, explained everything all over again. Then he said no refund! I asked him if he was the manager, he said NO! What am I talking to you for, get the manager. Then after waiting again, not the manager but a supervise Tech came, and said he looked at my file and everything was done for you and NO REFUND. You guys could not and did not do anything. If there is no power to the computer and you don't know that it was the power supply causing the problem how can you run all the test that you said you did? NO REFUND! For those who shop at BEST BUY, me being one, this is mess up! To said the least! I learned my lesson not to goto Gaint Retail Service but local retail service who want to win your service. NO I DID NOT GET MY REFUND! Look at others' complaint at other best buy.

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Editorial reviews from the web (2)

A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night.

In Short
The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless...

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers.

In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

Other reviews from the web (29) view all

I was impressed with your wielding of insults [ample rump & “pops”] woven in with such tight logic on the purpose and goal of customer service.  I also liked your all-American approach to spelling - not being a slave to conventional wisdom or the dictionary, you have your very own personal way to spell words. However, I have neither the time nor the crayons to explain it any further to you.  I...

Or just admit that YOU just didnt want to get off that ample rump AND GO INTO THE STORE!!!!5-6 days BEFORE xmas and YOU wonder WHY they cant answer the phone. Sorry "pops" but at that time of year they MUST take care of the people in front of them GIVING THEM MONEY!!! If this was so important then YOU should have grabbed the item and your reciept and went into the store. YOU CHOSE to attempt to...

Business description (4) view all

We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason and we have the highwaters to prove it.

Our Guarantee

We want to delight and surprise our customers, in a good way. So if you're...

Computer setup and services, plus home theater, and appliance. Schedule a time to drop-off or pick-up your repair at our website.

Tips about this business (7) view all

Know Before You Go: Sorry Mac-ophiles, the Geek Squad only serves PCs.

Save Money: All tasks prepriced at a flat rate--no by-the-hour billing or nasty surprises when it's time to pay.

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