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Berro Management

Address
1641 E 4th St Long Beach CA 90802
Phone
(562) 432-3444
berroproperty.com
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Average Rating
2.5
Total Reviews
(31)
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Fax
(562) 495-1959

Business Hours

Status: Opens in 4 minutes

Sunday
Closed
Monday
9:00am-5:00pm
Tuesday
9:00am-5:00pm
Wednesday
9:00am-5:00pm
Thursday
9:00am-5:00pm
Friday
9:00am-5:00pm
Saturday
Closed

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What the community has to say about Berro Management

Information about this business (4)

Berro managementberro managementfor over 35 years is your key to185170attr:maintenance189902attr:commercialproperty managementreal estate consultants & research servicesresidential

Berro Management is the largest company in Long Beach devoted exclusively to Property Management. Our present portfolio consists of approximately 250 properties including Commercial properties, Single Family Residences, and Multifamily Residences; which total to be over 2100 units. To avoid any conflict of interest, we do not engage in any listing or selling activities as we are exclusively...

Berro Management has been a professional property and association management company in Long Beach for over 30 years. We operate exclusively as property managers and do not engage in any listing or selling activities. We professionally manage apartments, houses, single condo units, Homeowner's Associations and commercial properties throughout Southern California. We can manage your property...

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Reviews of this business (80) view all

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Overall review sentiment

Score
45%

Top 3 sentiment words

tenants
Count
2
Score
50%
service
Count
2
Score
50%
berro
Count
1
Score
0%

Overall review sentiment

Score
45%

Rating distribution

5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
20
No rating
49
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YellowBot member reviews (3) view all

YellowBot User
Reviewed Business
Berro Management
Reviewer Name
Ryan
Review Date
January 30, 2010
Average Rating
1

Berro Mismanagement

1.) Don't call their office, they'll keep you on hold or tell you the manager you're looking for is gone for a few hours...or just wait for you to hang up, which ever gets you off the line.

2.) Don't expect timely repairs, they don't care or have spread themselves too thin.

3.) Their supervisor is very rude and after dodging your calls, she will accuse you of being wrong (defensive maneuvers) for whatever comes off the top of her head: irresponsible.

4.) The property I live in may look nice from the outside, but the inside is falling apart and they do not have you fill a form indicating the condition of the property upon moving in, so you won't be getting your deposit back.

5.) Their "Company Response" should give you a feel for their service and management: in no way did they address the prior complaint, they simply put out a cover letter of supposed Letters of Recommendation.

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YellowBot User
Reviewed Business
Berro Management
Reviewer Name
candy
Review Date
July 30, 2009
Average Rating
1

Do not rent from Berro!

i've had bad experiencces with Berro, first of all they lost my extra copy of my apartment key. The supervisor Norma is very very rude, and will get mad if you call her office... she said "i am too busy to talk to tenants, tell your manager"... my manager never seams to have a clue on what to do!
Berro only cares about how the apartments look on the outside rather than the inside. They took down our doors when no one was home without any notice. Staff is unprofessional, will not cooperate, and very rude...My advice...Dont rent from BERRO...so many people cant be wrong!!!!

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YellowBot User
Reviewed Business
Berro Management
Reviewer Name
Berro Management
Review Date
March 29, 2009
Average Rating
5

Company Response

Our company has managed both income property, such as rental apartments and homes, as well as common interest developments (CIDs), for over 33 years in the South Bay area of Los Angeles County, California.

We currently manage thousands of units for investors as well as for homeowners associations.

We have two divisions – one for rentals, and one for common interest developments (CIDs), such as condominiums, cooperatives and planned unit developments. In this capacity we serve as agents for all the property owners managing the property for them.

We realize that review sites such as yours provide the public with the opportunity for comment and while we respect the freedom of speech and fair comment, we would argue that some aspects of this site are unfair as applied to a service business such as ours in a variety of aspects:

1. We do not manufacture or sell a product. We provide a service. Our clients are primarily the property owners with whom we have a contract and are not the tenants per se. That is the nature of our retention and we cannot change that.

2. Because the service our clients provide is that of housing, we are obligated to comply with all applicable local, state and federal housing statutes and privacy laws, and would not seek to do otherwise. Accordingly, this at times inhibits our ability to respond in our own defense and in defense of our clients to each individual complaint such as those set forth below in a public forum such as this. To so respond in detail could be found to interfere with the complaining individual’s privacy and would create even more controversy, so as much as we may wish to do so we cannot go into any more detail about these complaints.

3. That said, we are concerned not only for ourselves but for our colleagues in the property management business about the particular format being used on this site which does not take into account the aspects of our business listed above.

In hardcopy we have numerous Letters of Recommendation which are positive regarding our firm and interested customers may come by our offices to read them,

Thank you for this opportunity to respond.

Sincerely,

Berro Management

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Other reviews from the web (77) view all

ATTENTION: I have seen all of these addresses POSTED on this site for about 3 weeks. They charged me 2x $30.00= $60.00. I wonder how many people have paid them for a credit check on these apartments and did not get the apt. In my opinion this is a good hustle but what about the people who hire them to rent these places are they aware of this.WOW if you just take one aplication on all 17 properties listed a day = $510.00 x 5 = $2,550.00
Watch their listing see if any of these places are taken off the list and how long it takes. I'll be watching. Just so you know I'm posting my customer...

Average Rating
100

I have always had a very pleasant experience with Berro Management. The staff is always very friendly and helpful with any questions or concerns I have, and I am very thankful for their quick...

Business description (2)

Berro Management was founded in 1977. Berro Management specializes in Real Estate Managers.

Berro Management was formed in 1977 as a General Partnership consisting of Jack Berro and Harry Oster. Harry Oster has been, since the first day, the Managing Partner. Our offices are located at 1641 E. 4th St. in Long Beach, California. We are at the corner of 4th St.
and Gaviota Ave. We have been at this location for over 25 years. Berro Management is the largest company in Long Beach devoted...

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