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Help us make it rightWe are one of the largest Automotive Electronics Remanufacturer in North America providing quality Engine, Transmission, Body and other control modules to leading Auto Parts Supply Stores and Repair Shops. We have one of the largest computerized inventory of ECU, ECM, TCM, BCM, and other control modules in the world. We do provide fast overnight shipping to most U. S. cities and two to five...
1ST BAD EXPERIENCE: We waited a week for a computer. Late afternoon on a Friday, it finally arrived BROKEN! It was wrapped in tons of bubble wrap, but was broken on the inside - they had shipped it broken, it did not break in transit. So late Friday, with MY customer waiting for repair, I called Autocomp to let them know they had shipped a defect. Instead of saying, "I'm sorry about that, we'll send a driver out with a replacement right away", the OWNER, ALEX yelled at me, effectively called me a liar, and accused me of trying to make my case to get a new computer. WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED ANY WHERE!!!! We have spent thousands of dollars with this company; they send me a defective part late on a Friday putting MY customer in a bad position, and yell at ME??? Does this kind of behavior work in anyone else's business? It sure doesn't work in mine!
2ND BAD EXPERIENCE: They charged me COD for a computer which we had to return. Despite the fact that we have spent thousands of dollars with their company and are going to order a different computer for TWICE the price, they refused to waive the 20% restocking fee. So, Auto comp was told that we were not going to buy the other computer and will never do business with them again. (We found a customer friendly business, Standard Auto Parts, that had the correct computer for 1/2 the price.) We sent Autocomp their computer back a week after receiving their LATE shipment. In retaliation they refused to refund my credit card on file and are giving me IN HOUSE credit (on my COD acct). So, they have my money and my merchandise and are refusing to refund my credit card. In my business this is call THEFT.
We've used this company for a few years. This is the second time I've gotten a failed ECM from them. When I called about the problem today, the owner "Alex" called me back. He told me he would not return the junk computer he sold me because all white women lie! Way to do business "Alex".......I'll be sure everyone is aware of your scam tactics.
I manage an auto repair facility in Oak Ridge and have used Autocomp for years. I purchased a BCM from them and it would not program. Returned it the next day and it too was bad. Went to another supplier and it worked fine and took the…
1ST BAD EXPERIENCE: We waited a week for a computer. Late afternoon on a Friday, it finally arrived BROKEN! It was wrapped in tons of bubble wrap, but was broken on the inside - they had shipped it broken, it did not break in transit. So late Friday, with MY customer waiting for repair, I called Autocomp to let them know they had shipped a defect. Instead of saying, ""I'm sorry about that, we'll send a driver out with a replacement right away"", the OWNER, ALEX yelled at me, effectively called me a liar, and accused me of trying to make my case to get a new computer. WORST CUSTOMER...
Make sure you check your prices. I bought a module from them assuming they were cheaper, and when I find out I was charged double than what almost any competitor would charge, they told me they could do nothing for me, and then charged me a 20%restocking fee which is no where mentioned on the receipt.
Cons
- No customer service
Would never recommend this company. Units are double than what I could buy at O'Reillys, and would not work with price. Plus 20% restocking fee. Also not a part of BBB if that tells you anything.
Worst customer service possible.
I recently discovered that I needed a new computer “brain” for my car after the flooding in Houston. A friend of mine directed me to Autocomp Technologies, INC. To find a replacement and not deal with the normal 200% up charge that the dealers and local mechanics charge. The service was fast and friendly and I received a replacement computer box in about 30 min. and the young lady that helped...
This company specializes in auto parts and supplies.
We are one of the largest Automotive Electronics Remanufacturer in North America providing quality Engine, Transmission, Body and other control modules to leading Auto Parts Supply Stores and Repair Shops. We have one of the largest computerized inventory of ECU, ECM, TCM, BCM, and other control modules in the world. We do provide fast overnight shipping to most U. S. cities and two to five...
Since 1998, Autocomp Technologies Inc has been providing Retail - Automotive Parts from Houston. Autocomp Technologies Inc is incorporated in Texas.
Autocomp Technologies can be found at North Fwy 8515. The following is offered: Automotive Manufacturing. The entry is present with us since Sep 8, 2010 and was last updated on Nov 12, 2013. In Houston there are 242 other Automotive Manufacturing. An overview can be found here.
Abs Module, Body Control Module, Chrysler, Dodge, Diesel Injector, Drive Controller, European, Japanese, Plymouth, Transmission Computer, Transmission Controller, Engine Computer
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