Status: Open
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Help us make it rightA truly awful service experience from this company with no answers. We are being forced to use ARS/Rescue Rooter through our home warranty company. We had a hot water heater go out and have had to shut off our water. We confirmed with ARS at 2PM on Sunday that they would be out to our house the next day between the hours of 1-6PM. At 4:30PM we called to confirm they were still on their way. at...
HIGH PRESSURE RIP OFF ARTISTS!!!!I hired Rescue Rooter Atlanta to come clear my sewer pipe, run a camera to inspect the line, and install a clean out pipe. I agreed to the asking price for the job of $700 for the COMPLETION of all three items mentioned above. I, myself, had already dug out and exposed the problem area of the pipe.When they showed up, they smashed a hole in the pipe which took...
4 star
Mr. Fisher please accept my apologies, I did send you an email immediatly after speaking with you. Is it possible that the email got hung up in spam? I will gladly resend, but would much rather relay the information to you via a phone conversation, of course at your conveniance.I hope that you recognize that we are aware of the fact that this issue that you are having has gone on for far too...
03/29/13. Terrible customer service. Incompetance and lack of follow through from the first tech to the office manager. Called about a simple tub/shower issue. After 2 visits and 1 no show they still arent even close to resolving the issue. The first tech took my receipts and all my paper work and promised to return. He was more concerned about selling me an expansion tank than resolving...
Contractors - Plumbers & Plumbing
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