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Appliance Doctor of New Jersey Inc

Address
Burlington NJ 08016
Phone
(800) 871-0699
myappliancedoctornj.com
Average Rating
3
Total Reviews
(6)
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Toll Free
(800) 871-0699

Business Hours

Status: Open

Sunday
7:00am-7:00pm
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

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What the community has to say about Appliance Doctor of New Jersey Inc

Information about this business (5)

For an honest Burlington, NJ Appliance Repair company, look no further than Appliance Doctor of New Jersey Inc. We work hard to resolve all of your problems in a timely and meticulous manner.

Since 1964 the Appliance Doctor of New Jersey Inc. has been providing professional appliance repair in Burlington County, NJ. Our professionally trained staff is experienced in providing quality appliance services in Burlington County, NJ...

We are a local family owned business in Burlington County, NJ. For over 50 years, we have proudly been providing our customers with fast, friendly, expert appliance repair service which, of course, is 100% fully guaranteed! It is our dedication of providing such exceptional service that has awarded us A+ rating.Please Note: We Do Not Sell Parts or Appliances and We Do Not Give Estimates Over...

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Reviews of this business (22) view all

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1 star
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YellowBot member reviews (3) view all

YellowBot User
Reviewed Business
Appliance Doctor of New Jersey Inc
Reviewer Name
Teresa Cunningham
Review Date
March 10, 2018
Average Rating
1

Rude and Totally Unhelpful!

I wish there was a ZERO STAR!!!! Horrible company, horrible service! Avoid at all costs. Tried to schedule a repair and got a surly rep on the phone; won't help my tenant even determine if they could help without demanding a credit card. AND they don't even have parts so why would you need a credit card before troubleshooting??? Total attitude, total worthless service manners. AND on another incident, the tech called and asked if he "really needed to come"...like he didn't want to make the service call. Eliminate them from your list!

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YellowBot User
Reviewed Business
Appliance Doctor of New Jersey Inc
Reviewer Name
freckles33
Review Date
April 10, 2013
Average Rating
5

The Doctor is In

The customer service I received from Appliance Doctor was exceptional. I called to schedule an appointment and they were able to take care of me right away. The technician who came to fix my appliance was very nice and afterwards I needed to call the office to have a question answered and the woman who I spoke with was more than helpful and very polite. The price to have my appliance fixed was better than fair and since I had the repairs done there was no service charge added on to the total owed. I found the price affordable and the service excellent. I certainly recommend Appliance Doctor to everyone and I know I will be calling them again if I ever have a problem in the future! = )

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YellowBot User
Reviewed Business
Appliance Doctor of New Jersey Inc
Reviewer Name
denised
Review Date
March 26, 2013
Average Rating
1

Horrible Customer Service

I have never encountered such terrible customer skills in my life and turns out it was both the owner and his wife who I spoke to ! Not only are they rude but they are also disorganized in their scheduling. During the week of my scheduled appt - when I called to let them know I was not scheduled until the following week it was if they were bothered I called to notify their technician there has been a mistake. Then come the day of my appt I did not get a call for a timeframe so I called in at 9 ;00 and was told their policy is to call by 9:30 so I waited until10:00 for a call that never came. I called in so I could go about my day and spoke to the owner who said he would "research " this as I heard the them stating "nobody goes down there" ? A phone call came in 15 minutes later and I was told that his wife tried calling me all week which was leading up to another excuse why they were not coming today (which she did not leave or at least not one of the ph #'s I supplied them with and was accused of calling her a liar when i stated I took off work today just for this appt and do not have any messages or missed calls even ?! What?!!! Some business - they definitely to not know the oldest policy in the book for someone who has been in business almost 50 years- the customer is always right . i will NEVER will call here again .

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Other reviews from the web (19) view all

Average Rating
20

The "Doctors" just left after a 15 minute consultation. I've used the appliance Doctors over the last 15 years but will probably never use them again. They have new service personnel that seem to...

Average Rating
100

I would definitely recommend this company if you need service or repairs to an appliance. After looking online for a reputable company, The Appliance Doctor of New Jersey Inc had great reviews AND...

Business description (5) view all

Appliance Doctor has been a Family owned Appliance Repair Company since 1964. We Repair all makes and models of Washers, Dryers, Refrigerators, Ranges, Dishwashers, Ovens, Freezers, Disposals and Commercial Refrigeration. Our friendly Service Technicians are expertly trained. Our fleet of trucks stock Factory Replacement Parts. Most repairs can be completed in One Trip. This means low cost one...

We are a local family owned business in Burlington County, NJ. For over 50 years, we have proudly been providing our customers with fast, friendly, expert appliance repair service which, of course, is 100% fully guaranteed! It is our dedication of providing such exceptional service that has awarded us A+ rating.

Please Note: We Do Not Sell Parts or Appliances and We Do...

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