Apple Store

Horrible customer service

Posted by Kendra Glory on August 29, 2019. Brought to you by facebook.

Las personas que atiende allí no me querían atender decía que tengo que hacer una cita y no estaban ocupados no aviamos muchos clientes a la que me atendió no le dio la gana de atenderme y le pregunté de alguien que hable español me consiguieron y también le recomendaron que no me atendiera y se ponía bravo y le dije que antes hace unos 3 meses vine y me atendieron al ínstate y muy amables y el...

Posted by Mario Marín on May 05, 2019. Brought to you by facebook.

horrible horrible horrible experience ordering online and picking up at New Haven. Clearly field operations and corporate online lines of communications are broken. Senior manager came to help and then went to lunch. I will never set foot in your store again. Floor associates had no interest in helping an online order

Posted by T. Scott Mautte on February 10, 2019. Brought to you by facebook.

Average Rating

100

I recently had to bring my laptop in to get fixed for a cracked screen from me accidentally dropping it. From the fall the charging port also stopped working properly. The laptop was sent out to get fixed, but it returned to the screen fixed and the charging port still needing repair. I was frustrated because I have had to come back to the store more then a few times. The manager and tech...

Posted by Jess McCann Nana on August 01, 2018. Brought to you by facebook.

Average Rating

20

I've been an IPhone user for years and have ignore the many many issues that I've had. Saturday's experience in the New Haven Apple Store was my last and I will never purchase an IPhone again. Poor customer service at the store to a phone that continuously freezes, looses battery shelf life and the best is when it forces you to accept a new update ... it totally screws up the phone. Apple...

Posted by Michelle Mauro Christian on January 28, 2018. Brought to you by facebook.

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Posted on March 07, 2013. Brought to you by ezlocal.