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America's Best Contacts & Eyeglasses

Address
909 Taylor Ave Towson MD 21286
Phone
(410) 821-6380
americasbest.com
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Average Rating
2.5
Total Reviews
(11)
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Toll Free
(800) 896-7247
Fax
(410) 821-9705

Business Hours

Status: Closed

Sunday
Closed
Monday
9:00am-7:00pm
Tuesday
9:00am-7:00pm
Wednesday
9:00am-7:00pm
Thursday
9:00am-7:00pm
Friday
9:00am-7:00pm
Saturday
9:00am-6:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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Information about this business (4)

Get two complete pairs of glasses with single vision plastic lenses from $69.95 with a free eye exam. *In certain states, eye exams provided by independent Optometrists or Ophthalmologists.

Get 2 pairs of glasses for $69.95 with a FREE eye exam. Single vision uncoated plastic lenses included. In certain states, eye exams provided by independent Doctors of Optometry or Ophthalmology.

America's Best Contacts is located at the address 909 Taylor Ave in Baltimore, Maryland 21286. They can be contacted via phone at (410) 821-6380 or via fax at (410) 821-9705 for pricing, hours and directions. America's Best Contacts specializes in Infections, Pink Eye, Diabetes.

America's Best Contacts has an annual sales volume of 501K - 999,999. .

America's Best Contacts provides Family,...

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Reviews of this business (12) view all

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YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
America's Best Contacts & Eyeglasses
Reviewer Name
J S Dower
Review Date
September 12, 2008
Average Rating
1

Absolutely horrible

Americas Best may sound like a good, reasonable choice when looking to purchase a new pair of glasses or contact lenses but think twice.

First off, upon entering their office, we were greeted and in the midst of explaining what we needed, the receptionist completely blew us off and answered the phone. There was no "Can you please hold on one second?" or anything. After she got off the phone, they directed us to fill out paper work and go sit in the back. We filled out our paperwork and sat there, waiting for someone to approach us or a doctor to come out. The doctor came out, looked at us and went right back into his office. After sitting there for 5-10 minutes, we walked back up to the front and they said, "Oh yeah, turn in your paperwork and the doctor will be with you shortly." Could have told us that from the beginning!

Once the doctor had called us back, his attitude was no different and he was extremely arrogant. He also seemed like he wanted to rush and not take a couple extra minutes to do things correctly. They even wrote the wrong prescription!

After getting the eye exam, the staff was no more help than they were from the beginning. Completely ignorant and unprofessional to say the least.

About a week and a half later, we received a call that the glasses were in and headed back down to pick them up - again, to deal with the ignorant staff. Once we get there, we get the glasses and look over them. We ordered one pair of sunglasses that were to be tinted and one pair of prescription glasses that were not to be tinted. We went over this multiple times with the woman working there. Needless to say, both glasses were tinted. We complained and they attempted to remove the tint from the glasses but were unsuccessful and told us we could either come back later or they may even have to send them out. Well, they had to send them out and we have to wait again. While we were there, we noticed that they had the complete wrong contact number - it wasn't even close and where they got it from is beyond me. We explain to them that we're tired of driving 30-35 minutes down to their office and they tell us that they will ship them as soon as they get them in.

About another week goes by and no call or glasses, so we call them. They claim the glasses are in but they could not get a hold of us since the contact number was wrong...They didn't change it from the last time we were there and told them to! Imagine that...

All in all, this is the first and last time I will ever visit this company or this specific location. Their employees and doctor are non-competent, completely ignorant and could care less about their customers. After they have your money, they do not care about you, and that's that. We should have went and paid the extra money somewhere else and got them within a few days instead of this hole in the wall. I highly suggest you do your research before thinking about making a visit to America's WORST.

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Other reviews from the web (11) view all

Average Rating
20

The worst customer service I ever received in a very unprofessional business environment. You walked in and no one is in the receptionist area. I eventually talked to an employee with a gum in her mouth while talking to me. While I'm sitting down waiting, I observed employees interested more on talking to …

Average Rating
100

Came in for contacts exam and was out within 30 min. Staff was extremely helpful and assisted me with any questions asked, best service I've seen in a long time. Thankful for Yvonne who helped with my glasses and contacts, exceptional service. I'll be coming back here again.

Business description (3) view all

Two Pairs of Glasses for $69.95, including a FREE eye exam! Come see America's Best Contacts & Eyeglasses for your prescription glasses and contact lenses!

2 Pairs for $69.96
Sunglasses, Ralph Lauren/Polo, Over 700 Frames Including: Dkny, Online Contact Lens Ordering, Online Appointment Scheduling, High Quality Eyewear, Eyewear Service & Repair, Eyeglass Consultation Fitting, Kenneth Cole, HUGO BOSS, Eye Exams, Contact Lenses, Contact Lens Consultation Fitting, Accessories

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