Invite a friend!

America's Best Contacts & Eyeglasses

Address
304 Mid Rivers Ctr Saint Peters MO 63376
Phone
(636) 278-2266
Is this your business?
Claim it now!
Something wrong?
Submit a correction
Average Rating
3
Total Reviews
(14)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Is this your business? Claim it now!
Share on
Share

Contact Us

Email the business

Toll Free
(800) 896-7247
Fax
(636) 278-2589

Business Hours

Status: Closed

Sunday
Closed
Monday
9:00am-7:00pm
Tuesday
9:00am-7:00pm
Wednesday
9:00am-7:00pm
Thursday
9:00am-7:00pm
Friday
9:00am-7:00pm
Saturday
9:00am-6:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

YellowBot Recommends

Clarkson Eyecare

  • 390 Mid Rivers Mall Dr Saint-Peters, MO 63376
  • (636) 614-4308

View Profile

Clarkson Eyecare

  • 933 Highway K O Fallon, MO 63366
  • (636) 385-5213

View Profile

Submit a correction

Know more about this business than we do? Cool! Please submit any corrections or missing details you may have.

Help us make it right

What the community has to say about America's Best Contacts & Eyeglasses

Information about this business (5)

America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From...

Get two complete pairs of glasses with single vision plastic lenses from $69.95 with a free eye exam. *In certain states, eye exams provided by independent Optometrists or Ophthalmologists.

Get 2 pairs of glasses for $69.95 with a FREE eye exam. Single vision uncoated plastic lenses included. In certain states, eye exams provided by independent Doctors of Optometry or Ophthalmology.

Reviews of this business (14) view all

Share a review

Overall review sentiment

Score
%

Top 3 sentiment words

Overall review sentiment

Score
%

Rating distribution

5 stars
6
4 stars
1
3 stars
0
2 stars
4
1 star
3
No rating
0
See more reputation details

YellowBot member reviews (2) view all

Reviewed Business
America's Best Contacts & Eyeglasses
Reviewer Name
Dnr19891991
Review Date
May 30, 2012
Average Rating
2

The inside scoop

As an ex-employee of America's Best, I can say the company is no greater than the negative reviews. Yes, the advertising for the company is honest because you CAN get two pairs of glasses for seventy bucks; however, it does not present an accurate picture of the pricing and is not clear. If you have a high prescription, want coatings/warranties, etc. the price goes up significantly. Because of this, many people come up to the front desk throwing a temper tantrum about false advertising. It doesn't make it any better that employees are trained to provide as basic of information over the phone as possible. E.g. try not to break down prices for the customer because if the customer sees the price increase they might not come in, whereas if you "trick" the customer into thinking they can get by cheap then it will be harder for them to say no by the time you have them in the store. Also, employees are told not to offer trial contacts unless the patient has had a prescription change. The store has to sell a certain percentage of its own brand of contacts and this is why it's virtually impossible to get written out for a brand like Acuvue on the first try. This makes the day awfully pleasant when people come in complaining all day long. Additionally, employees are taught to push people into purchasing extra features and the visual field test because the opticians get commission from this!! The reason people go to this place in the first place is because they don't want to spend the money or they don't have the money. Sometimes the staff are crabby, you're right. This is probably because they are paid c@!p and spend half the day watching their back so that the female manager Cassandra does not pull them into the office to yell at them for not answering the phone in 3 rings. Management in this place is a joke. I have never had such unqualified bosses. The store is slow and wait time is long because it is skeleton staffed and the general manager gets bonuses according to the number of leftover hours on the schedule each week. Most of the girls who work there truly care about their job and the patient; but it is very difficult to help the patient out when the boss is continually making you look like an idiot in front of customers or avoiding giving you correct training on insurance, etc. Most importantly to the customer: The product is not bad if you go with the premium lens coatings and brand name frames. (The Vogue, Guess, Ray Ban, etc. frames are much cheaper than other optical places and of the same quality.) However if you go in and get the cheaper frames they will likely lose a screw every few weeks, lenses will fall out, and the metal is complete c@!p. You might pay for the polycarbonate lenses but sometimes the lab does such a horrible job that they come back no thinner than plastic and you've payed an extra 135 bucks for them! Here's a kicker: If the lab breaks a frame that America's Best only sells one of, you can't even get your glasses in the frame you picked and you must pick a different frame. There's also no way to put an order on rush and that means waiting a full month for your glasses. Last of all, National Vision Inc. uses outsourcing and has labs in China and Mexico and Canada..... So maybe it should be called "China's Best Contacts and Eyeglasses"?

Is this review... ?
Reviewed Business
America's Best Contacts & Eyeglasses
Reviewer Name
stacie
Review Date
November 16, 2010
Average Rating
2

Bad Customer Service

I get my contacts and glasses from here and its not that great. I wouldnt recommend it. They have horrible customer service. The staff is usually crabby and even with an appointment you still end up waiting awhile. The prices are reasonable

Is this review... ?

Other reviews from the web (12) view all

Average Rating
20

On August 20, 2016 I went in and had an eye exam. I arrived and was informed that the computers were down, but they would still be able to take care of me. I was taken to the back and during the prescreening they tried to slip an extra exam and charge past me. The only reason they weren’t successful was because I asked what the test was for and if they were going to charge me for it. The...

Average Rating
40

Customer satisfaction, there is none.

Average Rating
100

They are amazing here!! We always get our kids glasses here because it's a great deal and they offer a wonderful warranty. The customer service is top notch!

Average Rating
80

For the kids it is a good thing so many time I have had to go to the second pair of glasses.

Average Rating
100

I had the best experience today at the St. Peter's location! I will definitely go back!

Business description (2)

The Best Prices in Sight
Women's Eyeglasses, Vision Examination, Sunglasses, Sofmed, Safety Glasses, Reading Glasses, Randy Jackson, Prescription Glasses, Multifocals, Men's Eyeglasses, La Ink, Kid's Eyeglasses, Eyewear & Vision Aids, Ray-Ban, Perry Ellis, Acuvue, Eyeglass Warranty, Eye Exams, Ebony, Daisy Fuentes, Contact Lenses, Contact Lens Exam, Colored Contacts, Bifocals, Air Optix

Get two complete pairs of glasses with single vision plastic lenses from $69.95 with a free eye exam. *In certain states, eye exams provided by independent Optometrists or Ophthalmologists.

© 2007-2024 Solfo, Inc. – All rights reserved