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American Residential Svc Inc

Address
5910 Southwest Fwy Houston TX 77057
Phone
(713) 946-3112
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Average Rating
1.5
Total Reviews
(10)
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  5. 5 Stars
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Toll Free
(877) 844-6344

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What the community has to say about American Residential Svc Inc

Information about this business (1)

American Residential Services is located at the address 5910 Southwest Fwy in Houston, Texas 77057. They can be contacted via phone at (713) 946-3112 for pricing, hours and directions. American Residential Services specializes in Parking Lots, Bathrooms, Gas Appliances.

American Residential Services has an annual sales volume of 0 - 500K. .For more information contact Jack Zanning, Manager
...

Reviews of this business (10) view all

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Rating distribution

5 stars
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0
3 stars
1
2 stars
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1 star
8
No rating
1
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Editorial reviews from the web (1)

Editorial Review by Citysearch Editors

Drain cleaning, service to heating and cooling systems, and plumbing--for both residential and commercial clients.

Other reviews from the web (10) view all

Don't Use these Rip Off Artists

Average Rating
20

My rental property's air conditioning unit was leaking in the bathroom. I called ARS and the technician told me the entire unit needed replacing. I paid $2,400 dollars for a new unit only for my tenant to tell me three days later that the new unit was leaking. ARS then came and replaced a leaky pipe for $150.00 dollars that was the problem all along. I took a tremendous unnecessary financial loss on a unit that had been replaced by ARS less than ten years prior.

Anything to rip you off

Average Rating
20

Water main break between meter and my house. They fixed it with copper tubing when PVC was all that was needed. They attached the copper to the PVC which I understand doesn't pass city inspection. Guess that's no problem because they didn't pull a permit for the job anyway and the city can't inspect it. To top it off, they left the two ends of the job uncovered for inspection and never came back to cover up the holes. Also had a hot water heater installed and they never got the inspection on that either. They are all about the money; anything to do to get your money. They half ass...

Failed to do the job/Won't reschedule to come back!

Average Rating
20

Calling them on a Monday morning netted an appointment on Wednesday for a hot water heater that went out. Okay, I understand if they are understaffed for the volume of calls they are getting. But the guy came and left without verifying that I had hot water. Still no hot water. I called ARS back and they said that I had to call American Home Shield (my warranty service that selected ARS), but added that their systems and phone lines are down. I asked to at least book an appointment since I paid my $60 copay direct to ARS and it was them that failed to fix the problem AND I couldn't...

OK but stop the sales pitch

Average Rating
60

Previous reviewer was right. They tried selling me a new unit 2-3 times during the service call. Tech was a nice guy and fixed the unit but he seemed too interested in trying to sell me something I told him the first time I just can't afford. I don't blame the tech but I do blame ARS for requiring him to be both the service and sales man. I had considered using their electrical and plumbing service as well but I think I'll shop around. I just need service people to provide good service...not try to get me to spend money on something I don't want or need.

Pros

+ came the same day
...

Average Rating
20

American Residential Services has most customers seething with anger because of their poor service. One Yellow Pages user firmly stated, “I can't imagine worse service than this.” Citysearch users have the same feeling. There are reviews like “The ARS techs they send out are sales men,” “Technician Late - Terrible Customer Service,” and even one said “If I had followed the advice of ARS, I...

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