Alaska Macstore

Average Rating

20

Took my computer in to get the OS re-installed, and pre-paid the $50 fee. It was supposed to be done later that day. Went back to the store at the agreed upon time (2nd trip), and my computer wasn't done, but I was promised it would be done by then end of the day on Monday. Went back Monday (3rd trip), and my computer still wasn't done, but was promised that it would be done on Tuesday, and the...

Posted by Ann D. on April 08, 2015. Brought to you by yellowpages.

Average Rating

100

I have been buying Macs at this store since the G3 first came out two locations ago. My experience has always been good to excellent. I recently purchased a new Macbook Pro and gave my son my old Macbook. This meant data transfer to two different computers. Not only was the work done perfectly, it was done ahead of schedule. I have always been treated respectfully. The only downside is...

Posted by ckbell on January 21, 2010. Brought to you by intuit.

Average Rating

20

I don't feel the workers at the AK Mac Store really care about any of their customers; and the other reviews only reinforce my feelings. I brought my laptop in to see what was wrong with it and they said that it was probably the hard drive and I'd need to pay $50 dollars to even see if it was fixable (they said it most likely wasn't). Then I proceeded to bring my laptop to the Machaus, where...

Posted by LT02 on November 01, 2009. Brought to you by intuit.

Average Rating

100

I was given an in-house gift certificate by my wife after I purchased an iMac and a Time Capsule 500GB router. I put it away and forgot about it until recently when I decided I wanted to purchase the new mouse that's been released by Apple.

Although the mouse isn't yet in stock, I was assured by Scott that they would honor the gift certificate even though it technically expired several months...

Posted by videousaf on October 27, 2009. Brought to you by intuit.

Average Rating

20

I bought a Macbook there January, 2009. It had to be fixed numerous times, and replaced twice! The first time I had it replaced I had to fight with them to replace it. (the second replacement went much smoother because it was done at an ACTUAL APPLE STORE in the lower 48)

The OWNER CALLS MY CELL PHONE (which I demanded a call), I informed the owner that I had placed a complaint with the...

Posted by realsweet85 on June 06, 2009. Brought to you by intuit.