ADONIRAM INSURANCE A - Progressive Insurance

Shady

On 2/24 my husband and I went in to inquire and purchase car insurance. The employees seem nice. Once we decided what insurance to go with we were told the total to start it would be $326. We paid and left the office insured for a new vehicle we were going to purchase. On 2/27 we called Progressive to cancel because we decided not to purchase a new car. When speaking to the Progressive rep, she mentioned refunding us $226. We questioned the $326 we were charged. She explained it was only $226 to begin the policy which is what they received. While I had Progressive on the line I called Adorniram Ins., and a young lady picked up the phone. When I explained and questioned the additional $100 charged she stated it was for Roadside Assistance. Once she realized I was on the other line with Progressive I heard her mumble "Oh Great here we go!" I was instantly annoyed and said "excuse me?" she replied "Oh nothing." Needless to say I was charged $100 for "their" Roadside assistance we weren't told about, nor given any paper work on to prove we had Roadside Coverage. We were refunded our money when my husband went into the office. The $100 was sent to Progressive and it will appear as a credit towards our monthly installments. Had we never called Progressive we would have never realized we were scammed out of $100 dollars. Shady! Shady! Shady!