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A & B Propane, Fireplaces & Barbecues

1732 S Military Hwy Chesapeake VA 23320
(757) 420-5600
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Toll Free
(800) 711-6971
(757) 424-9821

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Status: Closed


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Information about this business (5)

Since the '50s Grilling Has Gone From Hot Dogs and Hamburgers To Five-Course Gourmet Meals With & B Propane Leading the Way With the Tools Discriminating Outdoor Chefs Require. A&, B Propane Has those Hard to Find Replacement Parts for your Grill, Family Owned and Operated since 1974, BBB Accredited Business, Member of the VA, NC and National Propane Associations, Qualified Gas Contractors...

Turn to the experts at a&b propane for all your propane and natural gas equipment sales and service needs. Our propane company is located in chesapeake, virginia.locally owned & operatedva and nc propanemember of44th annversary46th47th anniversaryanniversaryanyone can sell you propane.... We sell service!anyone can sell you propane.....member of:nc and va propane gasqualifed gas contractor

A&B Propane has been Tidewater's choice for discriminating outdoor chefs since 1974. We carry gas for logs, fire pits, outdoor lamps, heaters, crop dryers and crab steamers etc. We offer propane and natural gas service work. We are family owned and operated. We are a member of National, VA and NC Propane Associations. We are a BBB accredited business. We are also a qualified gas contractor.

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Reviewed Business
A & B Propane, Fireplaces & Barbecues
Reviewer Name
Review Date
October 19, 2016
Average Rating

Be warned!

Consumer be warned. I rented a house in which was already using A&B propane for their gas so I had to transfer the account to my name. Not only did they publicly shame my credit around the office and speak about it outloud in front of other customers, they did not have the correct information. They had that I had two unpaid judgements. I provided proof that I had cosigned for someone else and that's how the judgements appeared, however, they were paid as proven by ALL THREE credit bureaus and the credit report I had on hand. We were able to work out an agreement to keep the tanks in the owner's name but I was responsible for the 2015 rental of the tanks plus the gas. I paid this amount and moved on. However, every time they delivered gas, they refused to bill me - they billed the owner who travels with the military. They had no problem blowing up my phone or sending me cancellation letters though. Some how sending me a simple bill ( with the owner even calling in an asking them to do so) was more work than calling me for payment and sending a cancellation letter. If you can send me a cancellation letter contacting account information, you can surely send me a bill. This past time that I called to pay the bill I was told that there was a balance for renting the tanks for the year that was unpaid. As usual I let them know I did not receive any bill and did not know. I offered to pay the normal $56 fee for them coming out and I would call back to pay the $80 tank rental but nope, they wanted it all at one time. So I called to make this payment on a Tuesday at 240pm. They never told me someone was in route to get the tanks. The person not only entered my fenced in property in which I had already called twice to advise we had a fence with dogs and I needed to know in advance when they were coming, but they also let my dogs out AGAIN. I was able to cook lunch at 3pm so the tanks were still there at that time, after I paid the bill. When I got home at 7pm, my tanks were gone and the dogs were out. I called A&B about this and due to their manager not being there they could not do anything about it. For a few days this went on and finally I got a call saying they would reimburse partial, not the full payment. When I asked why they said the tanks were for the prior rental year. I said no, I already paid $101 on that in 2015, that's not correct. This company is very unprofessional and does not care about their customers. I did file a complaint with BBB in which they never responded to, though a letter was sent. I will be sharing my opinion of A&B warning every other person of this matter. I am glad we got away from them though. Ferrell Gas is MUCH cheaper, will provide one tank with a meter instead of forcing us to keep two tanks, doesn't charge extra fees for them coming out and offers a free set-up. I support small companies 100% but I am VERY disappointed in this company.

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Other reviews from the web (2)

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Horrible customer about trying to back u into a corner to pay for service. Doris needs lessons in common courtesy and insulting a customer is never good.

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I was very disappointed when I went into A & B Propane with questions about my gas fireplace. They might know porpane tanks, but that seems...

Business description (5) view all

Since 1974 the company has been providing Liquefied Petroleum Gas, Delivered To Customers' Premises.

A & B Propane, Fireplaces & Barbecues can be found at S Military Hwy 1732. The following is offered: Barbecue & Grill, Fireplace & Chimney, Propane. The entry is present with us since Sep 9, 2010 and was last updated on Nov 27, 2014. In Chesapeake there are 3 other Propane. An overview can be found here.

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