Zwicker Power Equipment Inc

Editorial review from Citysearch

What a joke this place is. I myself had a similar experience with the cast of characters that work there. Almost 2 months to tune up a lawn mower that came back without a blade...sheesh.

The owner needs to go back to charm school followed by a customer service 101 course.
The worst service in the history of mankind and the sloppiest repair work possible.
There is a guy in the Chelmsford area - Mike's Equipment Repair - I would reccomend him highly for all your equipment repairs. He recently serviced my snowblower and was able to do a complete tune up with pick up and delivery in less...

Posted by by grahamef at Citysearch on February 28, 2013. Brought to you by Citysearch.

Take your business somewhere else

Average Rating

20

It takes a lot for me to go on record and publicly bash a business. Hard times like these, you don't want to go off half cocked but I will say without reservation Zwicker doesnt deserve the business they get. These people do not stick to any commitments! They give you one rate for repair and when you show up you get a bill for double. No advance notice or warning. They tell you your repair will be ready by ""x"" date. You show up and they say, ""that was just an estimate"". No phone call or update. Their attitude stinks and they simply don't care. Do yourself a favor - don't go to Zwicker.

Posted by by Reicar at Citysearch on November 12, 2011. Brought to you by Citysearch.

Stay away - horrible customer ...

Average Rating

20

Stay away - horrible customer servcice.

I brought a snowblower in to be fixed. They said to call them in a week or so. I call them the next week and they say "we got 12 new snow blowers in so we did not get to yours (not my problem)

I then call them in a couple of weeks and it was ready. I ask the price and they tell me.

I get there and the unit is not running right. It is also $105...

Posted by gabedad on November 11, 2011. Brought to you by yellowpages.

Terrible service, drained oil & never refilled it!

Average Rating

20

We broke the pull-cord on our mower & brought it here to be repaired. There were many delays in getting the mower fixed, and they grossly exceeded their initial estimate for how much it would cost. But what REALLY makes me angry is that we paid for a tune-up and when I got the mower home I mowed two stripes in the lawn before it stalled.

Why? Because they drained the oil but never refilled it!! I would expect it to need gas, but for the love of pete, they put NO OIL in it after changing the oil??

Next time I'm going to O'Connor's for a tune-up. They answer their phone! I had to...

Posted by by PamA2012 at Citysearch on August 28, 2010. Brought to you by Citysearch.

great people! small local business

Average Rating

100

I went in to have a chain saw sharpened, end up having that done and got a great deal on a used walk-behind blower.

Unlike the other reviewer I had a great customer service experience. These are nice people, and really helpful. I did not deal with them on the telephone so maybe that is the difference. FWIW: There are only 2-3 people that work at this business, and they always seem to be really busy.

I don't write too many online reviews but felt that the other negative review of the business is not accurate. I would recommend this business to my friends and neighbors.

Posted by by asicard at Citysearch on August 16, 2010. Brought to you by Citysearch.

Zwicker Power Equipment Inc can be found at Billerica Rd 173. The following is offered: Lawn & Garden Equipment. The entry is present with us since Sep 7, 2010 and was last updated on Nov 12, 2013. In Chelmsford there are 6 other Lawn & Garden Equipment. An overview can be found here.

Posted on February 28, 2015. Brought to you by opendius.

Tags

Service
Pick-Up & Delivery
Shear Pins
Riding & Walk Behind
Toro Snowblowers
Complete Parts & Service Department Pick-Up & Delivery
Sales and Service
Lawnboy Lawn Mowers
Used
Snow Throwers & Snow Blowers
Complete Parts & Service Department
Trimmer's
Belt's

Posted on September 11, 2014. Brought to you by yasabe.