Status: Open
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Help us make it rightSince 1996, XO has been providing the Music City with diverse, industry-leading telecommunications solutions. With a tenured staff of local sales, support, and operations professionals, XO is the largest provider of business data services in the metropolitan Nashville area. We specialize in configuring solutions that provide dependable voice, data, converged and managed services to businesses...
XO Communications is a telecommunications company that services to businesses of all sizes. Key offerings from XO include: Cloud Services, Network Services, Security Services and Unified Communication Services.
XO charged us $5280.00 for services that were not being provided. After verbally telling us that the account had been shut down and that we were not being charged, they told us to always check our account status through their "Business Center." The business cenetr is an on-line account update. Fot a year and a half, the "Business Center" Showed that the account that was shutdown was...
Beware of this company!!! After months of not being able to access voice messages for the company, we switched phone services and were still getting billed for lines that they failed to include when the service was cancelled. It took them four months to figure out why our company was still getting billed after the cancellation.
XO Communications is a TERRIBLE company. Their customer service is absolutely the WORST!!! It takes an act of God to reach a customer service representative and then they can never actually help you with your request. My company submitted a name change request and canceled some of the services we had from them. It has been 8 months since the name change request was submitted and they still haven't updated the name. We had to threaten legal action to get them to correct our bill when we canceled some of our services because they continued to charge us for services we no longer had for three...
Xo Communications can be found at Molloy St 105. The following is offered: Basic Service. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Nashville there are 22 other Basic Service. An overview can be found here.
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