Very poor "customer service." If buying online, be very very sure that the item will fit and is *exactly* what you want and will look good on you. Why? Because Wilshire Wigs offers no refunds if you are not satisfied. I tried very politely to ask them for same and they offered store credit only - minus my mailing costs. How can I order another item online after discovering that the first item,...
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I don't know what people are complaining about. I have been to the store many times and have received great customer service. They do get extremely busy but i have patience and i am willing to wait for their services. They have a fabulous inventory and great selection which is why they ARE so busy. I guess you cant satisfy everyone but i am. Keep up the great work girls.
I went to Wilshire Wigs and Accessories today for the first time and was sadly disappointed. I don't know much about wigs being that I never wear them. I have very long hair but needed a wig for a photoshoot. The staff are not welcoming at all. I explained to them what I was looking for as well as my lack of knowledge on wigs. The only aid I received were fingers pointing in which direction I...
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Posted by testbuggy
on April 21, 2009, (Edited July 30, 2007)