Invite a friend!

Westland Camping Center

Address
1475 S Newburgh Rd Westland MI 48186
Phone
(734) 326-7700
westlandcamping.com
Average Rating
3.5
Total Reviews
(5)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Get Directions

Share on
Share

Westland Camping is a towable RV dealership that specializes in service throughout the sale, including for years afterward. We also rent trailers, and offer a variety of camping activities, such as kayaks, and fishing accessories. The largest parts and accessories showroom you can find in an RV dealership around, staffed with the most knowledgable staff in the industry. We also have an award winning service department to perform repairs, maintenance, and insurance work.

What the community has to say about Westland Camping Center

Information about this business (8)

Visit Facebook Page

*Hitchhiker - Flagstaff - Fleetwood *And, More *5th Wheels - Travel Trailers *Toy Haulers - Pop-Ups *Kayaks & Accessories by Old Town & Ocean Kayak

(877) 533-6623

We sell Flagstaff and Sabre travel trailers and fifth wheels, as well as Flagstaff pop-ups and used trailers. Our Service Department does repair and maintenance on most brands of towables. We carry a great selection of parts and accessories. We sell and service both Ocean Kayaks and Old Town kayaks, and we have many unique kayaking accessories, including some great fishing additions for your...

Add Photo or Video
User Photos & Videos

Reviews of this business (5) view all

Share a review

Overall review sentiment

Score
%

Top 3 sentiment words

Overall review sentiment

Score
%

Rating distribution

5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
2
No rating
0
See more reputation details

YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
Westland Camping Center
Reviewer Name
Bob
Review Date
June 05, 2016
Average Rating
1

Bad Experience at Westland Camping Center.

Now that I am back from vacation I have to say I am very disappointed in my experience at Westland Camping Center.

My family and I rented a RV from Westland Camping Center to enjoy northern Michigan parks for the week. What a mistake! In addition to the RV being filthy and causing us to spend several hours cleaning it we found the roof top A/C did not blow cold air, there was something wrong with the front end of the motorhome. We could not drive over 50 mph without the whole front end shaking. I even had several motorist pull up to me to tell me my driver side front wheel was hopping furiously up and down while I was driving and trying to keep up with traffic.

When returning the RV back to Westland Camping center, I arrived on time to turn in the motorhome and although there were other employees there who asked if they could help me, I was told I had to wait for the "RV person" who arrived back to his desk more than 10 minutes late, even after being paged several time by other employees. When he arrived to check me out he had a bad attitude and treated me and my family like we were a major inconvenience in his day. When I tried to tell him about the problems we experienced with the RV, he was not at all interested in listening. Finally he went out to check the mileage on the RV, came back in and printed the bill and asked me to sign. Before signing the bill I noticed a $25 late charge. When I questioned the charge he told me you are past the 12:00 deadline and late. I told him it was only 12:03 and besides, I was there in plenty of time, but had to wait for him to get back to his desk. He stated I should have arrived sooner to allow for that as he was busy.

I shared my families experience with the owner of Westland Camping Center, Dave Rochette, he too was very rude and not at all interested in the problems we had with the RV and stated "The RVs don't belong to me, I just rent them". When I asked about a refund for the $25 late fee he told me "I can not hire people to sit around here all day waiting for people like you to pull onto my lot with seconds to spare and expect to be waited on immediately". He then told me "I have a business to run and if you think it's easy, you should purchase your own RV center".

What a way to end a family vacation! After spending almost $1,500 I would have thought I would have been treated better, but instead, in addition to renting an RV with several major issues, charged a $25 late fee when we were on time, me and my family were treated with disrespect and like our business was a major inconvenience.

You may want to think twice before taking your business to Westland Camping Center.

Is this review... ?

Other reviews from the web (4) view all

Average Rating
100

Great place they have some top notch fishing gear River 2 Seas and the best Rods on the planet Temple Fork Outfitters.

Average Rating
20

Bought our 5th wheel from Westland through an RV Show but that's where the good part stopped. We had a page of defects which Westland tried to fix but succeeded on about 20% of them wherein I had to refix or pay to refix. The worst of these was a black water tank leak that drove us crazy due to …

Business description (8) view all

We are a family business, here to help you make the right decision for your family vacation equipment. We don't do high pressure sales, and we don't forget about you after the sale. We carry Flagstaff, E-Pro, Cricket, and Trail Runner towables, as well as parts and accessories for camping. Our Service Department does repair and maintenance on most brands of towables. We sell and service Ocean...

*Hitchhiker - Flagstaff - Fleetwood*And, More*5th Wheels - Travel Trailers*Toy Haulers - Pop-Ups*Kayaks & Accessories by Old Town & Ocean Kayak

© 2007-2016 Solfo, Inc. – All rights reserved

Data by Localeze