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What started as Sam Walton's vision in 1962 now accounts for more than $200 billion in annual sales. The well-respected discount store emphasizes value, customer care and...
I went to this Walmart to return a pair of croc like shoes as they were the wrong size. I stood in the customer service line while two ladies assisted the customer in front of me. They spent more time talking to each other than assisting the customer. A supervisor came over and interrupted the transaction and sent one of the girls back to her stand where she left her light on. The young lady complained the whole way and kept begging to come back with another girl to train. When I finally got to the counter the lady behind the counter spent more time talking over my shoulder to another...
The store is filthy, as has been mentioned, but the customer service is atrocious.
The store is almost completely staffed by black women with attitudes.
Today we tried to return a 1 day old defective item, on which we'd purchased an extended warranty.
As we stood in line, we noticed one of the customer service agents - a huge, unattractive black woman - was staring at me. Politeness dictates that when one is caught staring, they look away. Not this woman. She was determined to stare me down. I got out of the line and left my boyfriend to deal with her.
He got to...
The familiar smiley face representing the world's largest retailer stands for dependably low prices and customer service.
Some Wal-Marts include a pharmacy department, snack bar, photo processing and tire and lube center. Call for availability.
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