I ordered an awning from the PPL Motorhomes parts department. When it was delivered the end had been broken, but you couldn’t tell it from the package. I took a picture of it and sent it to PPL. Using only the picture I sent them showing where I had opened the package they determined that I should have known it was broken before I opened it and have refused to provide a replacement or work with me in any way. I now have a $620 unusable awning. My recommendation is to avoid this company. Once they have your money you are nothing to them.