I had a remote start installed and have had nothing but trouble. I have taken it back to them 2x and it still locks and unlocks when it wants, the key will not come out of the ignition, the horn honks when you unlock the car and they will not fix it. they are rude everytime I go in. This last time I called and told the guy I was still having trouble, he said "the red rodeo, again"? I said yes. He asked if I could bring it in on tuesday so he could have a certain guy look at it. I did, he wasn't there and the guys that were there wouldn't touch it. I took off 2 jobs to get this car in so that they could fix it, and they would not touch it. My husband said they were rude to him last time too, so take the loss and pay someone who knows what they are doing to fix it. I will never buy another thing from them, or recommend them to anyone else. Their customer service is terrible and the people that work there are terrible. It is never their fault the installation does not work. Since they installed it, who's fault is it!