kathie Hahn and Bird Paradise do sue their customers. When customers birds die or get sick they make excuses and threaten law suits then carry it out. They even take the bird back and claim they send them all the way back to "the breeder" (their Florida bird mill according to bird hell dot com) in SICK condition. Yeah right. Steer clear from this place. Their erratic and combative behavior is disgusting. Any "niceness" you see is phony in my opinon. Just wait till they decide to attack you.