Used to be the best company - now office staff is horribly rude and acts as if customers are bothering them. I've been without internet for days which is happening more and more often. No one will answer the phone and when they do they tell you they will return your call and not do it. Will be switching to another company within the week!
US Digital Online has acquired KVNET from Nolin RECC and now the customers suffer. For years KVN gave good service and actually cared about the quality of services provided. So far, US Digital Online has managed to keep our business off-line for a week, does not return calls, and the voice mailboxes are usually too full to take any more. When I finally talked to a person, pleasant and helpful...
Information retrieval services, nsk
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