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Tune Up Plus

Address
111 Gainsborough Square East Chesapeake VA 23320
Phone
(757) 547-9908
tuneupplus.com
Average Rating
2.5
Total Reviews
(15)
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Business Hours

Status: Open

Sunday
Closed
Monday
8:00am-6:00pm
Tuesday
8:00am-6:00pm
Wednesday
8:00am-6:00pm
Thursday
8:00am-6:00pm
Friday
8:00am-6:00pm
Saturday
8:00am-6:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club
  • Cash
  • Money Order
  • Travelers Check
  • Check
  • Finance Plan
  • Cashier's Check
  • Insurance

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What the community has to say about Tune Up Plus

Information about this business (4)

When you need guaranteed auto repairs in Hampton, Chesapeake, Virginia Beach, or Norfolk, trust the team at Tune Up Plus. With several locations in the Hampton Roads area, our mission is to be a leader in the automotive repair industry while providing our customers with affordable, quality products and excellent service. We offer free A/C, brake, and engine light checks to our customers, plus...

Tune Up Plus located at 111 Gainsborough Sq E, #E in Chesapeake, VA services vehicles for Oil Change and Lube, Auto Repair. Call (757) 547-9908 to book an appointment or to hear more about the services of Tune Up Plus.

Tune Up Plus is located at the address 111 Gainsborough Sq E in Chesapeake, Virginia 23320. They can be contacted via phone at (757) 547-9908 for pricing, hours and directions. Tune Up Plus specializes in German, Luxury, Bad Credit.

Tune Up Plus has an annual sales volume of 0 - 500K. .For more information contact Greg Torrell, Owner

Tune Up Plus provides Struts, Catalytic Converters,...

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Reviews of this business (15) view all

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YellowBot member reviews (4) view all

YellowBot User
Reviewed Business
Tune Up Plus
Reviewer Name
Fawn Workman
Review Date
December 12, 2015
Average Rating
1

They will RIP YOU OFF in a heartbeat.

~$100 for two turn signal bulbs.
My young adult daughter went to another shop, had a failed inspection due to brakes and a motor mount which were fixed, but she decided to go to a different shop for the re-inspection.
Her friend suggested this place. She will no longer trust this friend's recommendations.

The lights were not a problem on the first inspection. I wish she looked at user reviews, because if she did and saw the previous blaring horrible reviews of this company, she may have thought about going somewhere else.

They couldn't find anything major with her car (it was already fixed), so they found something to be nit-picky- they told her the "amber" was flaking off the turn signal lights and would fail inspection. Mind you, they didn't fail at the other shop. She has been frustrated with trying to get her vehicle inspection done, couldn't reach me immediately to ask my opinion. She did talk to her dad- but it sounded like the whole light assembly was being replaced (he didn't know there was nothing wrong with the light assembly.) Once she spoke to me, after she told them to go ahead over the phone, I was so mad. It is obvious that it doesn't take $85 of labor to change two (non-burnt out) light bulbs on a 07 Ford. I called them up and they were very short- she verbally approved the work over the phone, and he said he is just going by what the repair guys tell him to charge for labor. I know they flat out took advantage of a young woman. I have her father calling them now ( who could have easily change the two $4 bulbs for her), and I doubt we will get a happy resolution with this- but I want to warn everyone else who ever might think of coming here to avoid them like the plague that they are.

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YellowBot User
Reviewed Business
Tune Up Plus
Reviewer Name
jaredmilne
Review Date
November 27, 2015
Average Rating
5

Great expierence !!

Under new management is correct. The new management is great and refreshing. Total different experience. Honest people with honest competitive pricing. Proof is in the pudding as they told me. Highly recommend.

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YellowBot User
Reviewed Business
Tune Up Plus
Reviewer Name
kkieser
Review Date
January 21, 2015
Average Rating
1

Terrible, dishonest buisness

I bought their groupon and took my vehicle here for an oil change and tire rotation. Later that day, I noticed that they did not change my oil filter! I did not live in the area and had to return home that night. I called the next day and told them about this. The manager claimed that they did change it. I asked them what brand they use so I could compare. The brand he told me did not match the brand that was still in my car (although I already knew this). He told me that there's nothing he can do since I don't live in the area. I called their customer service department who told me that they need to look at the car to determine whether the filter was changed. They offered a free oil change but I wouldn't accept it because I do not trust them with my vehicle. So now I have to take it to another shop and pay for someone else to change my filter. Never once did I get an apology. I will never be returning. I wouldn't be surprised if they didn't rotate my tires either. All I wanted is a refund and compensation for the money I have to spend on getting my filter replaced at another shop. The only helpful and kind person I talked to was a lady who works in the customer service center named Corissa.

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YellowBot User
Reviewed Business
Tune Up Plus
Reviewer Name
nickva
Review Date
June 03, 2011
Average Rating
1

Dishonest State Inspection!!!

Stay away! Took my truck there for an inspection, they failed me for my parking brake and gave me some bogus explanation. I contacted the state police to fix my parking brake, just said it was a minimum of $85 for diagnostics and that it could be more once to clarify. Took my truck to another shop for a second opinion and it passed no problem. They wouldn't even tell me how much it would costhey got it taken apart. I will never take my vehicles to a Tune Up plus again. These are the types of shops that give mechanics a bad name.

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Other reviews from the web (11) view all

Average Rating
20

This is for the Gainsborough Square location in Chesapeake.They will RIP YOU OFF in a heartbeat.
~$100 for two turn signal bulbs.
My young adult daughter went to another shop, had a failed inspection due to brakes and a motor mount which were fixed, but she decided to go to a different shop for the re-inspection.
Her friend suggested this place. She will no longer trust this friend's...

Average Rating
100

Professional, courteous and quick service! Highly recommend them. Always has answers, takes time to explain problems with vehicke. Easy to work with!

Business description (4) view all

Tune Up Plus can be found at Gainsborough Sq E 111. The following is offered: Car Parts. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Chesapeake there are 36 other Car Parts. An overview can be found here.

Tune Up Plus is located at 111 Gainsborough Sq E in Chesapeake and has been in the business of General Automotive Repair Shops since 1996.

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