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Mattel Toys, Sony
I purchased an item at 8:00am on the ToysRUs website and chose the VS location to pick it up. I received an email confirming that the item was ready to be picked up at 12:03pm. I arrived at the store after work around 3:30pm. Several employees were just standing around "hanging out" as I was waiting for help. After waiting about 5 minutes an employee took my paperwork and stated that the item...
The worst store ever. They should teach their employees and the manager today on duty a little customer service. She is not speaking to.girlfriends 6/24/12
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