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Help us make it rightPurchased a Stat Golf set for my 4 year old son.We opened it and inside the box was a blue box cutter knife blade thing... He had the blade extended fully out and says to me MOMMY WE CAN FIX IT WITH THIS SHINNY THING!!! This happened Tuesday, 8/12/2013... QUALITY CONTROL REALLY SAD TOYS R US IS THE MANUFACTURE OF THE PRODUCT MIND YOU IT WAS A 18 MONTHS PLUS TOY! I HAVE EVERYTHING STILL IN MY BASEMENT IN THE BOX ALONG WITH THE BLADE! I ran to the bathroom and when i got back my son was holding this balde in his hands saying that we can fix it with the shinny thing! SUCH A SCARED PARANOID MOTHER I AM!! THIS ONLY MAKES ME MORE SICK TO MY STOMACH EVERYTIME I THINK ABOUT IT!!! URGHHH TOYS R US CORPORATE SAID WHEN I CALLED just to exchange it!!!! BOY O BOY!!! THAT MADE ME MAD!!!!! AS IF IT WAS A BIGGGGG NOTHING AT ALL!!! of course they called me the next day! BLAH STILL SICK TO MY STOMACH! GOTTA TRY TO GET OVER THIS!!!
why do they bother with a phone # when no one answers! that's horrible customer service!
called both stores in jersey city nj and secaucus waited more then fives mintues and no answer to either store.
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