Toys R US

A bit of advice.

When you buy ANY electronics TEST them! If it's a gift, boxes can be re-taped!
Talk to the store Director, be calm, polite and friendly. This will most likely get you a chance to exchange the item for a working unit. Most SD's are pretty flexible if you don't come across as a jerk.
Toys R Us does offer a Buyer Protection plan that covers your purchase for an extra year (After the return...

Posted by Derek on December 12, 2005. Brought to you by ripoffreport.

Try exchanging the item for another of the same item.

Many times, if you are not able to return the item, they will let you exchange it for the same item if the one you have is defective. But after the return period is over, they are not obligated to give your money back. The return policies for Toys R Us and Babies R Us are printed on the back of the receipt.
Always check merchandise immediately upon purchase to verify it is in working...

Posted by Abbie on October 22, 2005. Brought to you by ripoffreport.

What is wrong with you??!!

I certainly won't avoid shopping at Toys R Us simply because they followed their policy - in fact, I will continue to shop there since they follow their policy consistently out of fairness to all customers!
What bothers me the most here is that you would buy a TV and VCR for your little granddaughter's room in the first place! No young child needs such things in her room! Do you realize that...

Posted by Peter on October 22, 2005. Brought to you by ripoffreport.

Return is the problem

I think the whole problem here is that the OP wants to return the item. Were she to go to the store manager, explain that the item is damaged, and ask for a working unit, THEN something might happen. However, going in and asking for a refund... Not gonna happen.
IF all that fails, then she can send both the units to the manufacturer for repair.

Posted by Jason on August 04, 2005. Brought to you by ripoffreport.

BPP

I have a suggestion, but first.. Indeed, the return policy on most items is 90 days, but most of the time for electronics, it's 30 or less. The receipt tells you this.
Also, if you are spending a lot of money on electronics (DVD players are obviously not cheap), you should have purchased an extended warranty on those items. The Buyer Protection Plans are a good price and protects what you...

Posted by Erin on August 04, 2005. Brought to you by ripoffreport.

Toys-R-US can be found at S Green Bay Rd 2433. The following is offered: Other Arts & Crafts. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Racine there are 8 other Other Arts & Crafts. An overview can be found here.

Posted on September 25, 2015. Brought to you by opendius.