We've dined at the Tokyo Wako in Arcadia (on Huntington) and thoroughly enjoyed ourselves. So, when we dined at the Pasadena location for the first time last month for my two nieces' graduation dinner, we had high expectations. This location is in the busy Paseo Colorado complex, and unless you know the place like the back of your hand, you might find yourself walking all over just to find the restaurant ...
more
I liked the food, the teppan chefs were nice, but the waitress was terrible. My order was wrong, I was overcharged, and they didn't care. I would not recommend this restaurant. The wait staff is either poorly trained or terribly managed.
Tokyo Wako has incredibly rude servers and staff that does not seem to understand the definition of customer service. Our server didn't get our order correct, gave us an incorrect bill, and brought our food out late-some of us were served much later than others at the table. I'm not talking about one or two things wrong-I'm talking about messing up the entire order-wrong rolls, wrong sushi, and ...
more
DON'T EAT HERE UNLESS YOU WANT HORRIBLE SERVICE, COLD FOOD, ILL-PREPARED SUSHI -NOT TO MENTION FOOD THAT WAS LEFT BEHIND BY OTHER CUSTOMERS. I had been a loyal Tokyo Wako customer since it opened. Due to changes in restaurant management, I will not come back here EVER AGAIN-and I'm NOT a picky complainer when it comes to restaurants. I went there last night and the service was beyond horrible. ...
more