Status: Closed
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Help us make it rightI used to love TIVO and adamantly refused to change to Comcast On-Demand or any other type of DVR. However, all of that has changed now that I've had some experience with their customer service department. I bought a new TIVO and activated it on the internet site. However, I failed to realize that I had to call TIVO to cancel the service on the original box I had. Since I did not do this, they...
TIVO refuses to refund me my money on the box i purchased even after 4 cablecards, 2 replacement boxes, hours of calls and 3 visits by Verizon. I purchased a box about 5 months ago and literally after the first month of service, certain channels were not coming through to my box and in addition, I lost completely all premium channels from HBO and Cinemax (about 20 in total). I have gone through...
Another rebutt from the Team
3. Do Early Termination Fees Apply To Any TiVo Payment Plans?A. An early termination fee applies to only monthly service plans that included a 1 year commitment as follows:(i) If you purchased a TiVo Premiere or Premiere XL DVR and subscribed to the TiVo service on a $14.99 a month plan with a one (1) year commitment, you can cancel your subscription to the TiVo service at any time, but if you...
First, the product is slow and draggy even with high speed ethernet directly connected which is about the processor being crap.Second to wirelessly connect you have to spend another 90 bucks on your own special hub. Finally I find it doesn't work with DirectTV when they come to hook up.
So, I called to cancel my service and was told that I was under a one year obligation. Something I...
TiVo Inc is located at 2160 Gold, Alviso, CA. This location is in the Alviso neighborhood. This business specializes in Appliances, Manufacturing & Industrial Supplies, Home Electronics, Telecommunications and Business Organizations.
Tivo is a brand of digital video recorders (DVRs). Tivo devices provides users with the ability to save television programs for later viewing (“time shifting”), an electronic television programming schedule, and recording options based on that schedule.
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