Time Warner Cable Business Class®

TIME WARNER CABLE – SAN DIEGO OK here’s what happened to me.  And,  bear with me. I don’t remember names and dates. This happened about four years ago, and really, I just want you all to hear the story..you’re not going to believe it. OK here goes.  A few years ago we had added digital cable  to our already service and were struggling financially. Needless to say we were late on making our...

Posted by Judy on August 22, 2011. Brought to you by ripoffreport.

Completely Incompetent--Terrible Customer Service

Average Rating

20

This is the WORST customer service I've had in a long time (barring the airlines). They have been completely unprofessional and incompetent. First, they didn't install the DVR when it was on the work order. They had to come back (at the next available appointment days later) to install a DVR. DVR breaks within two days. Another appointment (a few days later), they replace the DVR. The second DVR never even works. Call them back to make another appointment. They give me a a time to come by between 7:30 - 9:30. (AND, they have my phone number). They do not show up. I call at 9:30 to...

Posted by by adventurosa at Citysearch on October 17, 2010. Brought to you by Citysearch.

Time Warner Cable has great offers for new and existing customers! Get deals on Cable Television, HD Service, High Speed Internet, and Telephone Plans.

Products Carried: Cable Television, HDTV, High Speed Internet, Local & Long Distance Digital Telephone, TWCable TV™ for iPad

Brands Carried: Motorola, Moxi, Scientific Atlanta, Netgear, Cisco, Ubee Equipment

Professional Affiliations: Better...

Posted on April 12, 2013. Brought to you by showmelocal.