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TIME WARNER CABLE – SAN DIEGO OK here’s what happened to me. And, bear with me. I don’t remember names and dates. This happened about four years ago, and really, I just want you all to hear the story..you’re not going to believe it. OK here goes. A few years ago we had added digital cable to our already service and were struggling financially. Needless to say we were late on making our...
This is the WORST customer service I've had in a long time (barring the airlines). They have been completely unprofessional and incompetent. First, they didn't install the DVR when it was on the work order. They had to come back (at the next available appointment days later) to install a DVR. DVR breaks within two days. Another appointment (a few days later), they replace the DVR. The second DVR never even works. Call them back to make another appointment. They give me a a time to come by between 7:30 - 9:30. (AND, they have my phone number). They do not show up. I call at 9:30 to...
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Products Carried: Cable Television, HDTV, High Speed Internet, Local & Long Distance Digital Telephone, TWCable TV™ for iPad
Brands Carried: Motorola, Moxi, Scientific Atlanta, Netgear, Cisco, Ubee Equipment
Professional Affiliations: Better...
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