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I saw the bed reviews but i gave them a leap of faith and went ahead andI must say i am really impressed with this company! these guys were the most humble,hardworking,fun,humorous and professional guys i have ever met! They were a bit late with getting in touch with me but the wait was worth it! they had the lowest price compared to everybody else, their customer representative Chad was a great at the mouth! he spoke like we were family and i booked right away! when the guys arrived in the morning everything went as they said it was. They shrink wrapped every lord almighty thing and also padded everything with blankets as well. The packing was ok to comfort but their customer service had me astonished. i recommend 105%!
Great Job Guys!
Oh, i suggest Marlon and his crew!
I recently (and unfortunately) did business with this company. I needed to bring my personal items from storage inside my new apartment, so I went online to find the best quote.
Soon after a friendly sales person named Lincoln promised me $69.99 an hour for a big truck and 2 big guys who would do anything I wanted, moving wise - including heavy furniture, traveling time, etc. It was an excellent deal so I took it.
The day finally came and the 2 moving guys were very friendly. They promptly got to work and did an excellent job - I have no complaints about the quality of the work.
At then end of it, someone from the company called to give me the bad news. I had to pay an extra hour for the traveling time - meaning I'm supposed to pay for the gas of the truck PLUS the handwork of driving it! So instead of paying for the 5 hours of actual work it took, now I have to pay for 6 hours! I was expecting some kind of taxes on top of it, but 18%? In which state the taxes are like that? The guy also said it's standard for moving companies!
After much complaining the guy gave me a $15 discount. How nice of him.
Disgusted, I paid to get the movers out of the house.
I was lied to. I got promised something, and got delivered something else. This is not good business practice. I would not recommend anyone doing business with them.
i was happy with thompson moving inc Sunrise FL. Great company, i save money........shoot out to thompson moving. would recomend to anyone.....
I hired this company to move 4 pieces of furniture (1 bed, 1 dresser and 2 nightstands). The sales guy over the phone offered me a flat rate of $180 for a move that should not have taken more than 2 hours. However at the end of the service the movers called the 'owner' Chad to get my final cost and to my surprise my new total was $284!! They added one hour of travel time (my move was 3 miles from point A to point B) and fuel surcharges. Chad said that I had to pay for the time it took them to get to my location and that was the travel time I was being charged for. Mind you the sales guy told me I would start paying when they arrived at my house not a minute before that. After much back and forth I agreed to pay $240 which was way more than what other companies quoted me for ALL inclusive. Needless to say I am disappointed and feel ripped off by this dishonest business. I do not mind paying for services rendered but I do mind being lied to and then being put against a wall to pay for fees that were never mentioned. VERY DISAPPOINTED WITH THE LACK OF CLARITY ON LAST MINUTE FEES. (Edited November 20, 2012)
Thompson Moving Inc. for its part is not aware of any such incident, therefore, we cannot address this matter and will treat this as a hoax. Please be aware that anyone can make false accusation about any company, consiquently, we would like to make it clear that we always take full responsibility for any damages that is done by our team to all our customers. We are therefore asking that...
Thompson Moving showed to be very unprofessional. First, they arrived five hours after the time they said. Then, I was quoted one amount and at the end I owed $100 more than originally quoted. But worst of all, they were VERY CARELESS with my property resulting in damaging some of my pieces of furniture and BREAKING the glass top of an antique table. I called them right away when their...
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