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Stain Store provides decorative concrete supplies and rental tools from two locations in San Antonio and Austin. Stain Store was founded by Eric Hamlin who has over 20 years of construction and decorative concrete experience. We are the leading provider the State of Texas and the surrounding states. Our commitment to our contractors and homeowners exceeds all suppliers. We provide materials and...
These people are all about selling you product, they will give bad advice causing you to spend more to correct the problems they should be able to give correct instructions when asked.
Then when their advice pans out to be a problem, they either sell you more product or get mad you if somehow are upset with them.
The store smells like poor hygiene and the girl Lauri will screw you if you ask for advice on anything, knowing you'll come crawling back to her for another couple hundred in supplies. Not sure if it's willful or ignorance, but she sure has an answer and the end result is still the same.
This is a so called family business and they are all crooks if you asked me, and I've done nothing but spend good money in their business - buyer beware - they will turn-on-you in a NY minute if you complain about anything.
I hate to leave a bad review for some place that I've never done business with, and that's probably why I'm not leaving a one star review. But I drove all the way from Kyle to this place, in Far North Austin, based on their answering machine message that they were open until 4 p.m. on a Monday. I am aware this page mainly seems to be about San Antonio, but the Austin website directs me here, so...
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