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Member Reviews
I've been dealing with The Jewelry Exchange in Tustin CA. for many years. I have bought many pieces ...
I've been dealing with The Jewelry Exchange in Tustin CA. for many years. I have bought many pieces of jewelry from there as have some of my family members. They have the best prices, good quality, they have always been very professional, courteous, and I will continue to use them exclusively as my jewelry store.
Buyer Beware
If you choose to shop the Jewelry Exchange at any of its locations, be sure what you purchase is exactly what you wan, as there is no way to return something that is unwanted. I was uninformed enough that I purchased a set of diamond ear rings for a Valentines day gift ( over $3000.00) and they did not fit right, or looked right. I attempted to return them and was told that they had a no refund policy, which was stated on the sales slip, but I could not read the fine print without my glasses and foolishly signed the slip and Credit card slip whithout being verbaly advised or without having me initial the nor refunds policy, so I am stuck with something that I ca'nt use and there is nothing I would want to exchange for. My recommendation is to shop somewhere where they have good customer service and a refund policy, like COSTCO, SEARS, WALMART, or any other reputable dealer.
Good Prices
They're a little out of the way but the trip can be worth it. They have some good prices and offer a money back appraisal guarantee (what you buy from there will appraise at double the purchase price).
The salespeople there are very nice and offered a lot of help with repairing my ring. Ask for Nancy or Laura because they were especially helpful.
The salespeople there are very nice and offered a lot of help with repairing my ring. Ask for Nancy or Laura because they were especially helpful.
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