The Dock Downtown

Go down by the L.A. river to save big on designer overstock furnishings and household items from trendy to traditional.

In Short
Formerly only open to the decorator's trade, The Dock now welcomes the public to its twin warehouses packed with 20,000 square feet of fab furnishings from top-end retailers like...

Posted by by Kim Cooper at Citysearch on August 23, 2007. Brought to you by Citysearch.

Horrible Experience

Average Rating

20

I bought a couch from the Dock Downtown. After waiting 6 weeks for the couch to be delivered ,it arrived damaged. The associates in the store were completely unhelpful and unwilling to rectify the situation. DO NOT buy anything from this store unless you are in the market for a giant headache. I would not recommend them.

Pros

+ parking

Cons

- terrible customer service

Posted by by brandobegal at Citysearch on March 02, 2008. Brought to you by Citysearch.

Worst Customer Service

Average Rating

20

I ordered a custom couch. Not only did it arrive 2 weeks late, it was the WRONG couch. The Dock Downtown refused to exchange it for the right one. They just kept telling me ""our policy is that all sales are final"". Fine. I knew that going in to it. I spent $3,000 knowing I could not return my couch. But they sent the WRONG one. What is the policy on that? After several calls and personal visits to the store, the owner Ali never called me back. Unfortunately, this story ends in small claims court. Terrible customer service. And its a shame because their inventory is nice. But I wouldn't...

Posted by by irish0305 at Citysearch on January 05, 2008. Brought to you by Citysearch.

Stay away

Average Rating

40

I ordered custom furniture and was delivered the wrong item twice. The piece took two months longer than they promised and the only compensation they offered was free delivery (for the third time!!) and 10% off my next purchase. The sofa was nice but not worth the hassle.

Pros

+ Parking

Cons

- Customer service

Posted by by hamptonroadster at Citysearch on September 27, 2007. Brought to you by Citysearch.

Average Rating

20

I had a terrible experience at the Dock Downtown. After waiting over a month for them to make my custom sofa, they delivered the wrong furni...

Posted by CitysearchUser 16e880-304847718 on September 25, 2007. Brought to you by rateitall.

Average Rating

100

In ShortFormerly only open to the decorator's trade, The Dock now welcomes the public to its twin warehouses packed with 20,000 square feet of fab furnishings from top-end retailers like Anthropologie and Saks. From wooden bedsteads to Moroccan hanging lamps, deep leather armchairs to silk Indian bedspreads, groovy modern rugs in thick wool and jute, decorative stone Buddhas to slightly bumped...

Posted by KimCooper15602 7 on August 21, 2007. Brought to you by rateitall.

Dock Downtown the can be found at E 4th St 1481. The following is offered: Other Manufacturing. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Los Angeles there are 207 other Other Manufacturing. An overview can be found here.

Posted on May 12, 2015. Brought to you by opendius.