I left clothes for dry clean at that place twice because it is in very close proximity to my residence. The first time was ok although the fake servility of the owner didn't strike a good chord with me; the second time I left two pairs of pants that their staff lost, probably giving them to another customer. The first time I tried to reclaim them, I couldn't get past the lady working there who...
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I actually began using Swan's Cleaner based on a positive recommendation from a good friend. My first two visits were pretty simple and uneventful; drop off my clothes, pick them up, pay and leave.
That ended on visit #3 when I found a large stain on one ot the white shirts that I had dropped off for cleaning without a stain on it. When I brought this to the attention of the owner, Van...
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I always find the customer service here is great. I've been going to Swans once a week now for about three years and we dry clean A LOT of clothes. They've never lost one article of clothing, damaged anyhing, etc. I don't even worry bringing designer clothes here. You can also bring in minor alternations like buttons, hems, etc. I think this place is incredible and even though we've moved...
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