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Sunrise Cleaning Service

Address
306 Market StApt C Santa Cruz CA 95060
Phone
(831) 421-9664
sunriseclean.com
Average Rating
3
Total Reviews
(10)
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  5. 5 Stars
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Fax
(239) 337-9192

Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-6:00pm
Tuesday
8:00am-6:00pm
Wednesday
8:00am-6:00pm
Thursday
8:00am-6:00pm
Friday
8:00am-6:00pm
Saturday
Closed

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What the community has to say about Sunrise Cleaning Service

Information about this business (2)

Sunrise Cleaning Services offers eco-friendly cleaning services for your Santa Cruz home, office, vacation rental, or rental property using non-toxic cleaners.119210ATTR:DEEP CLEANINGCARPET CLEANINGCONSTRUCTION CLEAN UP

Sunrise Cleaning Service is an environmentally-friendly cleaning service which uses only non-toxic products to clean your ho...me or office. • Serving Santa Cruz County • Flexible scheduling • Well-trained, reliable cleaners • Bonded and Insured See More

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Reviews of this business (10) view all

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Overall review sentiment

Score
83%

Top 3 sentiment words

sensitivity
Count
1
Score
100%
care
Count
1
Score
100%
job
Count
1
Score
100%

Overall review sentiment

Score
83%

Rating distribution

5 stars
5
4 stars
0
3 stars
0
2 stars
0
1 star
5
No rating
0
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YellowBot member reviews (4)

YellowBot User
Reviewed Business
Sunrise Cleaning Service
Reviewer Name
Misfortune
Review Date
August 23, 2017
Average Rating
1

Over Charged; refused to give key back; Very Disappointed

We hired Sunrise because we were looking for a cleaning company to come in and do regular cleaning of our facility which is a fairly large two story building with several offices, restrooms employee areas and many other rooms designated for company and client use and to store our merchandise and equipment. We hired Sunrise. The first clean was a deep clean. Two women, Amy and Annabelle came and did a great job. After that, only Annabelle came. She was always pleasant and delightful. She worked very hard and did a excellent job. We're were extremely pleased. Then, after the last cleaning, there was a noticeable difference in the quality of work. It turned out that another cleaner had cleaned because our regular cleaner no longer worked there. We were, not only completely dissatisfied with the new cleaner's work but Tracy had been over charging us. In addition, she claimed to be bonded and insured, however I can find no record of that. We decided to let the company go. Our merchandise is very valuable and we can't trust a dishonest person like Tracy Taylor to have access to our facility. I asked her for the key which she did not want to return. A few days later we received a key in the mail from the regular cleaner. I contacted her to ask if she had worked the last time. She said she hadn't. She apologized and informed me that she no longer worked for Sunrise. She went into no further detail but said she was sure that the new cleaner would be great. I thanked her for the key and the service she provided. She told me that she had just wanted to make sure we received the key safely. For some reason, I would never doubt that the key would've been anything but safe, with her. On the contrary, Sunrises owner, Tracy Taylor, struck me as very deceptive and sneaky. The thing is, that if Annabelle hadn't done the last clean, but she did in fact still have the key, that meant that Tracy had duplicated the key without our knowledge or permission. Who knows how many copies she had or how many employees she had given them to. We have since changed the key and alarm code and let Sunrise go. Very disappointed.

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YellowBot User
Reviewed Business
Sunrise Cleaning Service
Reviewer Name
Taylor
Review Date
October 02, 2008
Average Rating
5

Difficult Job with Ease

"Tracy helped me handle a difficult, deep-cleaning project with great sensitivity and timeliness. She also was able to refer me to several wonderful other service providers in the area for other projects on the house. She took great care to make sure that the job was accomplished with as little disturbance to the owner as possible and that the job was well done. I very much appreciated her personal attention to the matter at hand and would work with her again without hesitation."

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YellowBot User
Reviewed Business
Sunrise Cleaning Service
Reviewer Name
L. L..T
Review Date
October 02, 2008
Average Rating
5

Job well done!

I found Sunrise Cleaning Service to be very professional and customer service oriented, much more than any other agency I have experienced. Unfortunately, the "timeliness" issue was out of their control due to employees MIA; nevertheless, timing was a big issue in my situation. I was very happy with the results and value of job that was done, despite the timing issue, and would definitely recommend this service to others."

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YellowBot User
Reviewed Business
Sunrise Cleaning Service
Reviewer Name
Tracy Taylor
Review Date
October 02, 2008
Reviewer Location
Santa Cruz
Average Rating
5

Great Job

Sunrise Cleaning service did a great job. They arrived on time and were finished in the time allotted. They were very thorough. The products they use are all natural and smell really good, so it is like aromatherapy while they are cleaning. The owner followed up to make sure I was happy with the job. I would definitely use them again."
Susan M.

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Tracy Taylor
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My Tags
House Cleaning Aptos,
House Cleaning Capitola,
House Cleaning Felton,
House Cleaning Santa Cruz,
House Cleaning Scotts Valley
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Other reviews from the web (6) view all

Certifiably insane, will rip you off

Average Rating
20

Pin itLikeSendShare Sunrise Cleaning Service Santa Cruz Please Like Us on Facebook: Sunrise Cleaning Service Saved by Sunrise Cleaning Service Visit Sunrise Cleaning Service Santa Cruz Please Like Us on Facebook 3y Sunrise Cleaning Service Sunrise Cleaning Service 3y Saved to Our Services Comments Spike Murphy Spike Murphy This woman is insane, do not use her services! One of our cleaners...

Average Rating
100

5 star

Business description (2)

We operate from the basic principle that Removing Toxins = Long Term Health. We exist to provide quality service and environmentally safe cleaning products for all of Santa Cruz so our customers experience relief from stress and toxins.

Sunrise Cleaning Service can be found at Market St 306. The following is offered: House Cleaning. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Santa Cruz there are 8 other House Cleaning. An overview can be found here.

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