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Help us make it rightLike most people, I don't see a movie on impulse. It is a planned event. After planning all week to see ""District 9"" on Saturday, September 26, 2009, at Sunrise Cinemas Las Olas Riverfront, my night was unexpectedly ruined by poor service and impersonal policies.
I arrived at 9:30 pm, about 20 minutes early, and, as I attempted to pay for my tickets (2), the clerk advised me that their policy is not to accept bills larger than a $20. Understanding his lack of seniority and, likewise, discretion, I asked politely to see a Manager. The Manager took her time coming to the counter,...
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