I have had bad experiences with Saturn as well. You quoted the following:
"Saturn doesn't "recognize" that their "different kind of car company" is no different than the other scheisters out there (aka. car dealerships/salespeople)."
I say they ARE different from other scheisters our there, they're worse. They LIE about how great they are and how their company provides the best service...
What this company needs is aggressive litigation against it. I've filed 2 reports on this website and successfully sued them in small claims court. I just received the settlement on June 4th. Guess what the piece of crap car died yet again.
For all those that are entertaining a Saturn, buy a foreign car and stay the hell away from this company.
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