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Help us make it rightI needed a part for my barracuda pool cleaner. Suburban pools wanted 65 dollars for the part but luckily I had priced it on ebay before I went to the store. I purchased it on ebay for 11.95 with free shipping and got it in 2 days from a Florida supplier.
Cons
- overpriced!
I have been a customer for over 10+ years and I love the personalized attention I recieve at each store as well as the service department. Everyone is always kind and helpful and I enjoy my shopping experience there.
They are a service provider for Pool Pilot / Autopilot salt systems. They came out to repair the system, spent over hour on the job and said it was a computer circuitboard. They charge me $500. 4 days later it had the same error message on the computer. They came back out and said it was the power cord and wanted to charge me another $75. When I refused to pay it, they pulled the cord, disabling the system and walked off the job. I spoke with an area rep with the manufuacturer and they said the power cord should have been the 1st thing to be replaced.
Consumer Service - POOR
Once...
They charged me $500 to fix my Auto Pilot salt system, saying it was a circuit board. 4 days later it stops working they came back out, replaced the power cord & wanted to charge another $75. I refused to pay it & they disabled the system & walked off the job. The manufacturer said the part they replaced on the 2nd visit should have been replaced on the 1st visit. The manufacturer sent me the...
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