The price stated over the phone by the manager was far from the store price.
I selected a bike and and his wife really looked viciously at me when she discovered I lived in the suburbs. She asked me to sign the invoice without telling me she added a setup fee. She told me that if I object to that, how about her educating me ? She meant that she followed me in the store and pushed me into...
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I don't know how this shop survived so long in the business. I live in that neighborhood and every time I went there I felt like I was unwelcome, even worse I felt like that dude was hostile towards me. Don't try to ask him for advice cause he may just laugh at you (he did it one time when I asked about free tune ups after purchase of new bike - something that almost every shop offers now in...
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Posted by marktrela
on April 21, 2009, (Edited October 08, 2008)
The store has wide selection but horrible customer service. That store has the worst customer service ever. The store manager is very rude and arrogant for no reason. Any given questions about products were answered back with big favor almost to the point that I was getting impression of waisting his time. If you ask for price match with other stores you will hear yes, but on the end of the...
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Posted by Kemram
on April 21, 2009, (Edited June 23, 2008)