Status: Open
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Help us make it rightBurgers, fries, and chicken items are good. Milkshakes are great. The service seems to always fall short. Wait staff is always friendly but our order seems to get messed up every time. Today our...
I love the steak 'n shake at this location. Love their tater tots.Service can be improved though....
We go every month or so. I like their burgers, but I have never been at the S&S in HSV (inside or through the drive thru) when everything has gone well. Either the food comes out at random times...
TERRIBLE SERVICE. Arrived 9:50 on Labor Day.....seated 15 minutes later. Order taken at 10:10, food arrived at 11:15. Finally got coffee at 10:30. Only one server and one server/cook on duty on a holiday morning when everyone goes out to eat. Absolutely terrible management decision. Other servers finally arrived around 10:50 AM and began cleaning tables, seating people etc., but the preparation...
Awful service. I've been there a number of times with friends, and we are never out of there in under an hour. Never. A friend and I visited when they were otherwise completely dead, ordered a milkshake each, and still had to wait for more than 20 minutes to get them. Typically, the order is also wrong.
Since 2010 the company has been providing Hair Stylist, Men.
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