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Shively Animal Clinic & Hosp

2401 Dixie Hwy
Louisville, KY 40216
(502) 778-8317
3.5 star rating based on 30 reviews

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Shively Animal Clinic & Hosp

Changing for the worse...

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A once caring and compassionate place for pets and their owners has turned into a nickel and dime hustle that reflects "subsidized healthcare" for animals. Your relationship with your vet should be a joint vested interest in providing care for your animals. Today, Dr. Mary Jane and the staff of Shively Animal Clinic lost my respect; not only as veterinarians--for undermining my intelligence to care for my animal, but as an amiable establishment for their rude dissension. Denied an over the counter dressing for my dog, and scolded about the “seriousness” of applying it, I was pressured to bring my furry friend in (after hours) to be examined. After I refused, explaining it was nothing serious—a cut that needed looking after; most likely a scrape from a sticker bush on our property...I was denied a product that I could purchase myself online. “We don’t want to be responsible if the dressing isn’t put on correctly.” Uh, ok, let me get this straight... You won’t sell me a glorified ace bandage, but you will sell me a product that has an MSDS on file with the federal government; i.e. Frontline and HeartGaurd. After their neglect of customer service (2 personnel and one supervisor later) and over-inflating the “seriousness” of dressing my dog’s wound myself, my husband and I have made the decision to remove our pets from their care and build a new relationship with a more helpful practice that advocates an owners proactive role in the health of their pets.
Posted by Brittany on September 21, 2009

Other Reviews from the web

VERY ANGRY!!!

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Got to the clinic around 2:30 for my dog a rabies shot they said it would be about an hour since it is only for that kind of shot....so I left for about 40 min came back in and ask had they called my name they said no there is still 4 ahead of you so I waited another hour and ask again have they called for me they said no still 3 ahead of you then I ask if they could give me an estimated time... more
Posted by Baney on November 12, 2009

Shivley animal hospital DONT TAKE YOUR PETS THERE!!!!!

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On Oct 23,2009 I called shively animal clinic to pick up some flea medicene for our 2 ferrets, our little kitten slyvester and our large dog. The guy on the phone took my order and gave me a price,i asked this guy if he could get it ready for me and I'd be there in a few mintues. he agreed and asked me what my name was and asked me again what excatly i needed once again, I told him once again... more
Posted by donnatheiler on October 25, 2009

Wonderful Vet

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You can just pack your dog up and take them to the Vet without an appointment. The prices are so good it pays to travel to this Vet. The Office VIsit is only $15!!! You might have a long wait with lots of other pet owners. I love all the Vets there. The Fuchs are very nice people who care deeply about the pets in their community. I would recommend them to anyone.

Pros

+ Exceptional Care for... more
Posted by JeansandTs on September 27, 2009
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